Sales and Marketing Officer

Key Responsibilities

Promote the company’s internet services and subscription packages to potential customers.

Conduct field visits to homes, offices, shops, and commercial areas to generate leads and sales.

Explain internet packages, pricing, benefits, and subscription requirements to prospective customers.

Identify customer needs and recommend suitable internet plans.

Follow up on enquiries and interested prospects to convert them into paying subscribers.

Meet assigned daily, weekly, and monthly sales targets.

Maintain accurate records of customer enquiries, leads, sales, and follow-up activities.

Use WhatsApp, email, Excel, and other approved tools to communicate with customers and update sales records.

Build positive customer relationships and respond professionally to questions.

Submit daily reports covering customer visits, leads generated, sales achieved, and challenges encountered.

Gather customer feedback and share relevant market information with the supervisor.

Represent the company professionally and honestly during all sales and marketing activities.

Required Qualifications and Experience

Minimum of Senior High School (SHS) education.

A diploma or degree in Marketing, Business Administration, Sales, or a related field is an advantage.

Previous experience in sales, field marketing, telecommunications, or Internet Service Provider (ISP) services is preferred.

Basic computer skills, including Microsoft Excel, WhatsApp, email, and customer record management.

Good spoken and written English. Knowledge of local Ghanaian languages is an advantage.

Required Skills and Personal Qualities

Communication: Ability to explain services clearly and engage customers confidently.

Sales and persuasion: Ability to influence purchasing decisions and convert prospects into subscribers.

Customer service: Polite, patient, professional, and responsive to customer enquiries.

Confidence: Comfortable approaching new customers and promoting services in the field.

Target-driven: Motivated to achieve sales targets and generate new business.

Interpersonal skills: Ability to build trust and maintain positive customer relationships.

Honesty and discipline: Reliable, punctual, and committed to accurate reporting.

Initiative: Able to identify sales opportunities and work with minimal supervision.

Location:

Accra

Salary:

Attractive

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