Key Responsibilities
Sales & Lead Management
Follow up on sales leads through calls and emails.
Contact prospective customers and schedule appointments.
Follow up with leads to encourage participation in sales presentations and training programmes.
Manage sales leads on behalf of the Sales Manager and sales team.
Make calls and coordinate appointments for sales presentations.
Support product demonstrations and train relevant team members on online demonstrations.
Customer & Order Coordination
Meet customers after delivery and introduce them to the products.
Receive and process new orders and submit them for verification.
Coordinate deliveries between the office and customers.
Track shipments and follow up until orders are received and acknowledged.
Coordinate the return of cancelled orders.
Follow up and assist with resolving customer complaints and issues.
Training & Sales Activity Coordination
Coordinate logistics for training, presentations and other sales activities.
Arrange travel, accommodation, food, water and other requirements when necessary.
Coordinate audio-visual requirements for presentations and training sessions.
Organise meetings with the sales team and management.
Support visiting management and team members when required.
Requirements
Good communication and interpersonal skills.
Strong organisational and coordination skills.
Good customer service and follow-up skills.
Confident making calls and communicating with customers.
Good computer and email skills.
Ability to work independently and as part of a team.
Ability to manage multiple tasks and meet deadlines.
Previous experience in sales, customer service, administration or a similar role will be an advantage.
Requirements
One of the fastest growing developers and marketers of early learning products today, Learning Time currently has footprints in around 20 countries across Africa and Asia.
Started in 1996 as Motivate Marketing in Muscat, Oman in its earlier avatar, the company quickly spread across the GCC countries and the Indian subcontinent.
Initially specializing in marketing encyclopedias and other children’s learning products, the publishing division, Learning Time was established in 2010 with the sole aim of bringing together the best in early learning reference materials for pre-school children with the latest technologies available.
Beginning with the Time for Math in 2012, Learning Time brought out its flagship knowledge product, Time to Learn in 2013.
Learning Values with Lucy and Wiz for teaching moral values to children, and then the English learning product Time for English with Lucy, Wiz and Ziggy, along with the audio device Eltee Pen, the talking pen complete the amazing A+ program; modern, multi-media, and fun.
Our products now combine the latest in publishing and digital learning, cover all three areas essential for success; Awareness, Ability and Attitude, and provide quality at reasonable prices.
Present today in UAE, Kuwait, Qatar, Oman, Ghana, Egypt, India, Indonesia, Mauritius, Ivory Coast, Nigeria, Pakistan, Philipines, Sri Lanka, Bangladesh, Singapore, China, Thailand, our aim is to spread our wings across the world and be able to reach families and children all over the globe.
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