Senior Digital Health Officer

Description

Point of Care Services

Disseminating policies, strategies, standards, guidelines, legislation, and regulations on point-of-care solutions;

Conducting root cause analysis for point-of-care solutions;

Undertaking stakeholder mapping on digital health solutions;

Monitoring and evaluating the functionality of the system;

Analyzing requirements for clinical support in the system;

Monitoring and evaluating the efficiency of enhancements;

Implementing mitigation strategies for the risk;

Monitoring and reassessing the risks identified;

Developing system flowcharts

Implementing authentication mechanisms for user role;

Defining user registration;

Overseeing deployment of point of care solutions in pilot settings;

Deploying point-of-care solutions for scale-up; and

Conducting data back-up.

Health Informatics

Implementing indicator manuals, data standards, guidelines, and reporting formats for aggregate health information management in collaboration with national programs;

Establishing requirements for health indicators and reporting obligations across health information systems;

Implementing integration of aggregate health information management for seamless data transmission from point of care solutions;

Developing geospatial data visualization analysis and integrating multiple dashboards for real-time health data monitoring;

Implementing detailed data breakdown capabilities for granular analysis and decision-making;

Establishing data security, privacy regulations, and comprehensive policies for data access, sharing, and retention;

Implementing data cleaning, validation, and aggregation workflows for quality assurance;

Collecting, aggregating data needs for analysis, and coordinating preparation of comprehensive datasets;

Monitoring and maintaining visualization dashboards to ensure optimal performance and functionality;

Evaluating dashboard effectiveness and overall system performance metrics;

Measuring the effectiveness of implemented policies, strategies, and operational frameworks;

Collecting stakeholder feedback and conducting systematic reviews to identify improvement areas;

Reviewing existing data governance policies and guidelines to identify gaps, overlaps, and enhancement opportunities;

Conducting periodic audits and assessments to ensure compliance and system integrity;

Disseminating health information products and evaluating public portal effectiveness; and

Coordinating quality assurance processes and stakeholder engagement initiatives for continuous improvement.

Health Information Management

Evaluating technical and operational potential constraints of the health informatics;

Implementing data collection framework for the health informatics registries;

Implementing data quality checks for health informatics registries;

Implementing standards for health informatics;

Implement key performance indicators to assess systems performance impact;

Maintaining centralized, interoperable health informatics;

Reviewing health informatics compliance to data protection regulations;

Implementing risk assessment framework for health informatics;

Conducting regular assessment of health informatics; and

Conducting hackathons to test emerging technologies in health informatics.

Systems Support and Maintenance

Planning and communicating downtime routine system maintenance to minimize descriptions;

Reviewing support desk data to identify recurring issues and recommend systems improvement;

Tracking performance metrics (ticket resolution time, user satisfaction) to ensure quality service;

Documenting actions taken for accountability and future reference;

Implementing support desk policies and procedures for incident management protocols, resolution guidelines, reporting metrics and user expectations;

Identifying types of technical issues and determine the security levels;

Assigning roles and responsibilities as per the level and types of technical issues;

Performing regular vulnerability assessment and penetration testing;

Increasing monitoring efforts to detect any attempt to exploit the same or related vulnerabilities;

Verifying that the user issue are resolved to their satisfaction; and

Identifying recurring issues and implement long term solutions.

Standards and Compliance

Implementing systems for monitoring adherence to policies and standards;

Gathering feedback through surveys, interviews and performance metrics on policy review and continuous improvement;

Conducting analysis on identified gaps and prioritize compliance;

Strengthening data policy and security measures;

Identifying and documenting best practices;

Assessing existing policies and procedures for compliance with legal requirements;

Conducting regular audits to ensure adherence;

Establishing or participating in health data governance committees to oversee standards implementation;

Sharing regular updates on changes in standards, guidelines and regulations;

Updating the ticketing system to track and resolve compliance related issues efficiently

Tracking compliance using monitoring and compliance tools like audits, surveys and analytics dashboards; and

Implementing a support system, help desk or advisory board for stakeholders needing clarification or assistance.

Certification

Implementing systems for monitoring adherence to certification framework;

Performing on-site inspections to ensure healthcare facilities are meeting regulatory requirements;

Evaluating digital health technologies to ensure they are complying with dha framework;

Verifying the interoperability of healthcare systems and their integration with DHA’s health information exchange platform;

Ensuring healthcare professionals are receiving proper training in certified digital health technologies;

Conducting investigations into incidents related to non-compliance or regulatory breaches associated with digital health certification;

Ensuring the quality and safety standards of healthcare services are consistently being met;

Collecting feedback from healthcare entities to identify areas of improvements to the certification process;

Recommending improvements to certification processes; and

Training healthcare providers on digital health compliance and best practices.

Capacity Building

Providing technical assistance to collect store and analyze health care data across different platforms;

Promoting awareness in digital health solutions especially in areas with low health digital literacy;

Consulting with users and administrators to identify digital education and improvement opportunities;

Incorporating feedback and refining content and delivery methods;

Including practical exercise and demonstrations for hands on/on job training;

Conducting peer review with experts to ensure accuracy and relevance of digital health information systems curriculum;

Using pre and post training quizzes, surveys or interviews to evaluate knowledge improvement;

Conducting monitoring and evaluation, impact assessment, on effectiveness of capacity building; and

Raising awareness on digital literacy, digital health standards, digital health systems and solutions.

Requirements

Cumulative period of six (6) years relevant work experience, three (3) of which should have been in the grade of Digital Health Officer I or in a comparable position;

Bachelor’s degree in any of the following disciplines:- Health Information Technology, Health Records and information Science, Health Systems, Information Communication Technology, Epidemiology, Clinical Medicine, Nursing, Nutrition, or equivalent qualification from a recognized institution.

Registered and licensed by a recognized regulatory body as applicable;

Proficiency in computer applications; and

Shown merit and ability as reflected in work performance and results.

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Minimum qualifications

BA/BSc/HND

How to apply

Interested and qualified? Go to Digital Health Agency (DHA) on mratibu.dha.go.ke to apply

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