Key Responsibilities
Server Integration & Infrastructure
Deploy, configure, and maintain Windows Server systems (2016/2019/2022).
Manage and optimize VMware vCenter and ESXi environments.
Implement and administer Veeam Backup & Replication for data protection and disaster recovery.
Integrate server solutions with existing IT ecosystems, ensuring performance, security, and scalability.
Collaborate with software development teams to support application deployment and debugging on server infrastructure.
Monitor system health, proactively resolve incidents, and perform root cause analysis.
Document system configurations, processes, and integration workflows.
Technical Support for Solutions
Provide day-to-day technical support to end-users for software solutions (installation, configuration, access issues, and usage guidance).
Act as the primary contact for error tracking and follow-up – log reported issues, coordinate with dev teams when needed, and ensure timely resolution.
Maintain a clear and organized support ticket log, documenting each issue, root cause, and resolution.
The role may require travel to any field location abroad, particularly outside Ghana, to carry out specific tasks as part of the assignment.
Qualifications & Experience
Minimum 2 years of hands-on experience in server administration and integration.
Strong expertise in Windows Server (Active Directory, DNS, DHCP, Group Policy).
Proven experience with VMware vCenter and ESXi (deployment, clustering, and troubleshooting).
Solid knowledge of Veeam backup and recovery solutions.
Understanding of storage technologies (SAN, NAS) and networking fundamentals.
Excellent troubleshooting and problem-solving skills.
Strong documentation and communication skills.
Comfortable supporting non-technical users with patience and clarity.
Language Requirements
Fluent in English (written and spoken).
Fluent in French (working proficiency – ability to communicate with regional teams and clients).
Location & Work Arrangement:
Based in Accra, Ghana – this is an on-site role at our office.
Salary
: Attractive
How to Apply:
Please send all documents (cover letter, detailed CV, copy of valid ID, copies of diplomas, andwork certificates) in a single PDF file
Deadline
: October 31, 2026.
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