At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Nigeria, Nigeria
- How to apply
- Directly to the employer by email. The address is in the listing below.
- Similar roles
- 17 other open Sports, Fitness & Personal Care roles on the Nigeria board right now.
KEY RESPONSIBILITIES
Provide professional massage treatments, including Swedish, deep tissue, hot stone, aromatherapy, and relaxation massages, according to relevant training and qualifications.
Perform facial treatments, body scrubs, body wraps, Hammam treatments, and other professional spa therapies.
Conduct client consultations to understand individual needs, preferences, treatment expectations, and relevant health considerations.
Assess client comfort levels and identify potential contraindications before commencing treatments.
Recommend appropriate massage treatments, skincare services, and spa packages based on clients’ needs.
Adjust massage techniques and pressure according to client feedback and comfort levels.
Prepare treatment rooms before appointments, ensuring all equipment, oils, towels, and products are available and properly arranged.
Maintain high standards of hygiene, cleanliness, and sanitation in treatment rooms, equipment, tools, towels, and spa facilities.
Clean, disinfect, and properly store treatment equipment and tools after each session.
Ensure the safe and appropriate handling, storage, and use of massage oils, skincare products, and other spa supplies.
Welcome clients professionally, explain treatment procedures, and ensure they feel comfortable throughout their sessions.
Create a peaceful, relaxing, and welcoming atmosphere that enhances the overall spa experience.
Monitor clients’ comfort and responses during treatments and make adjustments where necessary.
Maintain professional boundaries, client privacy, confidentiality, and respectful communication at all times.
Provide appropriate aftercare instructions and general wellness recommendations within the scope of professional training.
Educate clients on suitable spa treatments, skincare routines, and available wellness services.
Maintain accurate records of treatments provided, client preferences, products used, and relevant feedback.
Manage appointments effectively, adhere to scheduled treatment times, and minimise delays between bookings.
Deliver exceptional customer service to encourage client satisfaction, loyalty, and repeat bookings.
Respond professionally to client enquiries, feedback, and complaints, escalating concerns where necessary.
Monitor spa inventory, including massage oils, skincare products, towels, and other treatment supplies, and report shortages promptly.
Report damaged equipment, maintenance requirements, and other operational issues to the appropriate supervisor.
Follow all spa policies, health and safety procedures, hygiene protocols, and professional standards.
Work collaboratively with other therapists, reception staff, and management to ensure smooth daily operations.
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Minimum qualifications
BA/BSc/HND
How to apply
Interested and qualified candidates should forward their CV to: chidera.simon@igpl.com.ng using the position as subject of email.
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