At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Nairobi, Kenya
- How to apply
- On myjobmag.co.ke, where the employer takes applications.
- Similar roles
- 174 other open Information Technology & Software roles on the Kenya board right now.
- This employer
- NTT Ltd has 4 open roles on RezSync.
Job Profile Summary
The Systems Engineer- End User Services (L1) is an entry level subject matter expert, responsible for learning the skills to work closely with the TS Systems Integration team to action configurations, installations and attend to break/fix events that are deemed less complex in nature.
This role works towards associate level certification, whilst at the same time developing business knowledge to action configurations, installations and attend to break/fix events that are deemed less complex in nature.
Job Description
Key Responsibilities:
Learns the ability to start 'owning' portions of an installation, break/fix incidents, and problem management during project lifecycle.
Functions jointly with the Implementation Engineering team to meet client requirements.
Action less complex configurations and installations.
Attend to less complex break/fix events during project lifecycle.
Provides support and work alongside with Senior Associate/L2 and other senior support engineers.
Performs any other related task as required.
Knowledge and Attributes:
Relevant proficiency in following Microsoft technologies - Active Directory, M365, O365, Exchange, Exchange Online, SCCM, Intune, Teams, Azure, Windows Server (all), Windows Desktop (all)
Basic understanding and appreciation of technical design principles.
Ability to develop an understanding of fundamental project and administration processes.
Display a strong learning orientation.
Good verbal communication skills.
Demonstrate client service orientation.
Hands-on proactive in approach.
Academic Qualifications and Certifications:
Bachelor's degree or equivalent in Information Technology or Computing or related field.
Relevant certifications such as - Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft Certified: Windows Server Administrator Associate, Microsoft 365 Certified: Administrator Expert, Microsoft 365 Certified: Messaging Administrator Associate, Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft Certified Solutions Associate - Server 2016.
Required experience:
1-3 years experience in technical implementation engineering, specific to End-User Computing.
Minimum qualifications
BA/BSc/HND , Professional Certificate
How to apply
Use the link(s) below to apply on company website.
Technical Architect End User Services
Systems Engineer- End User Services (L1)
https://www.myjobmag.co.ke/apply-now/1369655
Similar open roles
- TechnologistAmnesty International · Nairobi
- ICT Security SOC AnalystCo-operative Bank · Nairobi
- IT Infrastructure, Support & Cybersecurity LeadSpinners and Spinners Ltd (S&S) · Nairobi
- IT Software SpecialistYellow Pages Kenya · Nairobi
- Technical Architect End User ServicesNTT Ltd · Nairobi
- IT SpecialistEIDU · Nairobi
Get applications like this ready in minutes.
Set up your search once. RezSync matches you to open roles like this one and prepares a tailored CV and cover letter for each. Roles that take applications on myjobmag.co.ke need one link from you; where employers take email applications, RezSync sends them for you.
More applications for less effort. Employers decide who they interview; RezSync does not guarantee a job.
Prefer to apply yourself? Apply on myjobmag.co.ke