Training Officer at BURN

As a Training Officer – Biomass, you will support the delivery of impactful training programs that empower our Biomass Sales Agents and Field Teams to perform with excellence. You will facilitate engaging sessions, coordinate training activities, and ensure knowledge transfer that drives sales performance, customer satisfaction, and environmental impact awareness across our Biomass markets.

Duties & Responsibilities:2. Team Coordination & Administration3. Monitoring, Evaluation & Continuous Improvement4. Content Familiarity & Learning Resource ManagementSkills & Requirements:

Training Delivery & Facilitation

Deliver structured training sessions for new and existing sales personnel, using adult learning principles to maximize retention and practical application

Facilitate Train-the-Trainer (TOT) programs for Team Leaders (TLs), Territory Sales Managers (TSMs), and Regional Sales Managers (RSMs) to build internal training capacity.

Adapt training delivery methods to suit diverse audiences, ensuring inclusivity and effectiveness.

Collect, analyze, and execute day-to-day training needs in the sales and field operations teams in alignment with the Training Lead’s directives

Coordinate logistics for all training activities, including scheduling, materials preparation, and participant communication.

Liaise with external trainers when necessary to support specialized learning interventions.

Systematically collect and analyze feedback from trainees and trainers to identify improvement areas in content, methodology, and delivery

Monitor post-training performance and knowledge retention, proposing remedial actions where required

Track and report training attendance, completion rates, and learning outcomes as per set KPIs.

Stay up to date with Burn Manufacturing’s Biomass training curriculum and content to ensure accurate and effective delivery

Support in localizing training materials to enhance cultural and market relevance in conjunction with the Training Manager

Must-Haves

Minimum 2 years’ experience in training facilitation, learning delivery, or sales enablement, preferably within clean energy, FMCG, or related sectors

Strong facilitation, presentation, and communication skills

Willingness to travel for field-based training

Good command of adult learning principles and ability to apply them practically

Organized, proactive, and able to manage multiple training sessions within tight timelines

Good command of English and Bemba.

Nice-to-Have

Knowledge of clean energy products, biomass stoves, or carbon markets

Familiarity with digital learning tools and simple LMS platforms

Passion for climate change education and environmental sustainability

Good command of Nyanja

Core Competencies

Learner-Centered Delivery: Designs and facilitates training with the learner’s needs in mind

Adaptability: Adjusts approaches based on trainee feedback and learning assessments

Collaboration: Works effectively with team members, sales leaders, and external partners

Attention to Detail: Ensures accurate and thorough delivery of training content

Initiative: Proactively identifies learning needs and proposes solutions

Qualified Female Candidates encouraged to Apply

BURN does not charge a fee at any stage of the recruitment process (application, interview, meeting, processing, training, or any other fees).

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