Business Development Associate

About the Role

We are looking for a Sales Associate to build and grow relationships with our clients, spanning high-net-worth individuals, developers, and design professionals. You will manage the sales cycle for assigned projects, from first pitch and proposal through to closing, delivery, and handover, escalating complex matters to the sales Manager.

Key Responsibilities

Conduct negotiations and support the closure of contracts for bespoke furniture and interior design projects

Manage the sales cycle for assigned projects, from first pitch to project handover

Meet and exceed agreed personal sales targets

Identify opportunities to grow existing accounts and win new business across luxury residential and commercial sectors

Prepare and present tailored proposals, quotations, and brand presentations

Act as the day-to-day client contact throughout the project lifecycle, resolving routine issues and escalating complex ones promptly

Coordinate client meetings and presentations, supporting the management of client expectations

Track project team output to confirm deliverables align with the client brief and our standards

Work alongside design, operations, and installation teams to keep the client experience seamless from brief to handover

Represent The Design Gallery at industry events and build a pipeline through networking

Monitor market trends and competitor activity, and report findings to the Client Partner

What We're Looking For

1 to 3 years in a client-facing sales, account management, or business development role

Experience with luxury interiors, high-end furniture, architecture, or a comparable premium or project-based sector will be an advantage

Proven record of supporting a client portfolio and consistently meeting revenue targets

Exposure to negotiating and closing contracts, including preparing proposals and quotations

Experience supporting clients through a full project cycle, from pitch to handover

Financial literacy sufficient to interpret account profitability, margins, and pricing

Hands-on experience with CRM and project collaboration tools such as Click Up or equivalent

Genuine interest in design, art and luxury products, with the ability to articulate their value

Relevant professional qualifications or certifications in sales, key account management, or client relationship management are an advantage

Minimum qualifications

BA/BSc/HND

How to apply

Interested and qualified? Go to The Design Gallery on victoriadesigngallery.factorial.com to apply

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