Channel Supervisor – itel Energy at Itel Energy

JOB DESCRIPTION: CHANNEL SUPERVISOR – ITEL ENERGY

Position Title: Channel Supervisor – itel Energy

Target Coverage Area: Luapula, Northern, and Muchinga Provinces

Employment Type: Full-time

POSITION SUMMARY

The Channel Supervisor – itel Energy is responsible for spearheading the expansion, management, and performance of itel Energy’s distribution network across Luapula, Northern, and Muchinga Provinces. This role combines strategic regional channel development, hands-on sales team leadership, distributor relationship management, and market intelligence gathering to achieve aggressive regional sales targets and drive sustainable market penetration.

KEY RESPONSIBILITIES & DUTIES

Regional Channel Development & Network Expansion

Distribution Footprint: Build, expand, and structure itel Energy’s distribution network across Luapula, Northern, and Muchinga Provinces to maximize market coverage and product availability.

Partner Recruitment: Identify, evaluate, recruit, and activate secondary distributors, dealers, and key channel partners.

Relationship Management: Conduct regular market visits to foster strong, long-term partnerships with distributors, key retail accounts, and business customers.

Sales Target Achievement & Commercial Growth

Revenue Ownership: Take end-to-end accountability for hitting and exceeding assigned monthly and quarterly regional sales targets.

Sell-Through Dynamics: Drive distributor sell-in, secondary distribution, product sell-through, and consistent repeat orders across all channels.

Commercial Execution: Formulate and execute practical regional sales plans to ensure steady, scalable revenue growth.

Stock & Pipeline Oversight: Monitor distributor inventory levels, sales velocity, and order pipelines to prevent stockouts and overstocking.

Sales Team Leadership & Performance Management

Team Building & Coaching: Recruit, manage, mentor, and field-coach regional sales representatives and field agents.

KPI Alignment: Set clear individual sales targets, define KPIs, evaluate ongoing performance, and maintain team accountability.

Field Execution: Lead regular team briefing sessions, conduct joint customer visits, and provide hands-on field supervision.

Operational Discipline: Ensure timely reporting, operational efficiency, and achievement of overall regional business goals.

Market Development & Competitive Intelligence

Market Opportunity Analysis: Conduct ongoing market research to uncover new business avenues and expansion pockets across the three assigned provinces.

Competitor Monitoring: Track competitor product offerings, pricing strategies, trade terms, distribution channels, and promotional campaigns.

Cross-Functional Collaboration: Partner with marketing, retail, and technical installer operations teams to optimize channel activation and promotional initiatives.

Event & Trade Activation: Coordinate product promotions, distributor engagements, localized trade events, and market development campaigns.

Reporting & Operational Analytics

Performance Reporting: Compile and submit comprehensive weekly and monthly sales reports, channel progress updates, and regional market analysis.

Metrics Tracking: Monitor key metrics including distributor onboarding rate, active dealer counts, sales volume, and regional geographical coverage.

Problem Solving: Proactively identify field challenges, operational bottlenecks, or channel friction and implement practical solutions to improve results.

REQUIRED QUALIFICATIONS & EXPERIENCE

Education: Diploma or Bachelor’s Degree in Business Administration, Marketing, Sales Management, Supply Chain, or a related commercial discipline.

Experience: Minimum of 3–5 years of proven experience in channel sales, FMCG distribution, telecom sales, or solar/renewable energy distribution.

Leadership Experience: At least 1–2 years supervising or leading a field sales team.

Regional Knowledge: Solid understanding of the commercial dynamics, trade routes, and consumer trends across Luapula, Northern, and Muchinga Provinces.

COMPETENCIES & PERSONAL ATTRIBUTES

Commercial Acumen: Strong negotiation, pitch, and closing capabilities.

Channel Leadership: Ability to build and structure profitable distributor networks from the ground up.

People Management: Excellent team coaching, conflict resolution, and motivational skills.

Analytical Thinking: Capability to evaluate sales metrics, track inventory dynamics, and turn market insights into action.

Resilience & Drive: Results-oriented mindset with the ability to thrive under target pressure and manage large geographical territories.

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