At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Lagos, Nigeria
- How to apply
- Directly to the employer by email. The address is in the listing below.
- Similar roles
- 105 other open Customer Service & Support roles on the Nigeria board right now.
Job description
Attend to customers’ dry cleaning/laundry needs
Interact with customers when they bring in their items to be cleaned (by acting according to guidelines set out by the company) and to make customers feel welcome and comfortable
Take customer’s complaints and seek for proactive ways to resolve their problems, proffering solutions
Receive customer’s article of clothing or other goods to be cleaned, sorted, checked and booked such on the system
Advice customers on the best possible cleaning process for their garments/other articles and answer any question that they may have in relation to their cleaning needs
Responsible for answering telephone calls and communicating with customers as well as other businesses
Handle all financial transactions relating to customers such as; preparing bills (tickets and receipts) daily accounts balancing, cash remittance to the accounts department
Prepare and monitor all reports (Work journals) on schedule, ensuring their availability for use in management information
Railing and tagging of Customers garment
Perform additional duties as directed by the Customer Relations Manager
How to apply
Interested and qualified candidates should send their CV and a cover letter to: talentportal01@gmail.com using the Job Title as the subject of the email.
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