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Customer Service Representative

Hugo Global Express Logitics Ltd · Lagos

Hugo Global Express Logitics LtdLagosPosted 3 November 2026Apply by 1 January 2027

At a glance

Closing date
1 January 2027 (59 days left)
Where
Lagos, Nigeria
How to apply
On jobberman.com, where the employer takes applications.
Similar roles
33 other open Customer Service & Support roles on the Nigeria board right now.

Responsibilities:

Respond to customer inquiries via phone, email, chat, or in person.

Resolve complaints and provide appropriate solutions.

Follow up with customers to ensure issue resolution.

Escalate complex issues to the operations manager when necessary.

Maintain professionalism and confidentiality at all times.

Requirements:

Diploma in Mass Communication, Public Admin or related field (preferred).

Excellent verbal and written communication skills.

Active listening and empathy.

Ability to handle difficult customers calmly.

Team-oriented with a positive attitude.

Location: Mandelas, Idumota, Lagos Island, Lagos State.

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