At a glance
- Closing date
- 29 December 2026 (57 days left)
- Where
- Lagos, Nigeria
- How to apply
- On jobberman.com, where the employer takes applications.
Responsibilities:
Listen to customers’ concerns, issues, and questions
Resolve customers’ concerns and answer customers’ questions to the best of your ability
Maintain a positive attitude and calmly respond to customers’ complaints
Open new customer accounts
Recommend possible products to meet the customers’ needs
Refer issues and questions to managers if necessary
Prepare product and customer reports by gathering data collected during customer interactions
Requirements:
Minimum academic qualification of a diploma in any related field
Minimum of 3 years of proven work experience as a customer service officer
Track record of overachieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multitask, prioritize, and manage time effectively.
This position is preferably open to a female candidate.
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