At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Nairobi, Kenya
- How to apply
- Directly to the employer by email. The address is in the listing below.
- Similar roles
- 140 other open Administration & Office Support roles on the Kenya board right now.
- This employer
- Ideon Limited has 45 open roles on RezSync.
REQUIREMENTS
Diploma or Bachelor's degree in Business Administration, Customer Service, Marketing, Communication or a related field.
Experience in front-office administration, customer service, telesales, sales or student recruitment is an added advantage.
Excellent verbal and written communication skills.
Strong telephone etiquette, interpersonal and persuasion skills.
Proficiency in Microsoft Office, Google Workspace and CRM systems.
Strong organisational and record-keeping skills.
Ability to work with targets, follow up leads and meet deadlines.
Professionalism, confidentiality and ability to work independently.
RESPONSIBILITIES
Attend to prospective students, parents, visitors and customer inquiries.
Handle telephone calls, WhatsApp messages and email inquiriesprofessionally.
Capture and maintain accurate customer records in the company system.
Make daily follow-up calls to prospective students and convert leads into enrolments.
Guide prospects through consultations, onboarding, payments and document submission.
Coordinate appointments and consultations with relevant departments.
Prepare and submit daily activity and performance reports.
Maintain a professional and welcoming front-office environment.
Support outreach activities and student recruitment initiatives.
go to method of application »
Minimum qualifications
BA/BSc/HND
How to apply
SEND YOUR CV TO:
recruitment@ideon.co.ke
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