At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Nairobi, Kenya
- How to apply
- On myjobmag.co.ke, where the employer takes applications.
- Similar roles
- 159 other open Marketing & Communications roles on the Kenya board right now.
- This employer
- NCBA Group has 8 open roles on RezSync.
Job Purpose Statement
NCBA Digital Business manages the MSL portfolio, including M-Shwari and Fuliza. The portfolio brings together consumer credit and savings solutions that support customers’ day-to-day financial needs.
The Growth Lead, Consumer Proposition is a senior commercial role responsible for defining and delivering the growth strategy for the consumer portfolio across lending and savings. The role owns performance outcomes across acquisition, engagement, retention, and monetisation, and provides leadership across cross-functional teams to execute priority initiatives.
The role carries end-to-end commercial accountability for the consumer portfolio, including P&L performance (revenue, costs, and profitability), supported by rigorous budgeting, forecasting, and performance governance. It partners with product, risk, finance, operations, and data leadership to optimise customer experience, portfolio performance, and sustainable returns, and to provide clear performance narratives to senior management.
This role provides strategic leadership and commercial direction across the portfolio, setting priorities, defining measurable success metrics, and ensuring disciplined execution through a clear operating rhythm and governance forums. It is accountable for translating strategy into business cases, initiatives, and delivery roadmaps, and for proactively managing trade-offs to protect customer value, portfolio quality, and profitability.
Job Specifications
Academic
University Degree in Business, Commerce, Finance, Economics, Computer Science, or related field.
MBA or Master's degree in a business field is desirable.
Customer Growth Management Nano Degree Certification is an added advantage.
Digital Marketing Nano Degree Certification is desirable.
Work Experience
At least 8 years of work experience, three of which should have been in a senior commercial management role within a Fintech, Bank, or Telecommunications organisation, with direct experience in consumer lending, digital credit, or retail financial services growth.
go to method of application »
Minimum qualifications
BA/BSc/HND , MBA/MSc/MA
How to apply
Use the link(s) below to apply on company website.
Growth Manager, SME Segment
Growth Lead, Consumer
Senior Analyst
https://www.myjobmag.co.ke/apply-now/1385945
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