At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Nairobi, Kenya
- How to apply
- Directly to the employer by email. The address is in the listing below.
- Similar roles
- 137 other open Hospitality, Food & Beverage roles on the Kenya board right now.
- This employer
- Peoplelink Consultants Ltd has 40 open roles on RezSync.
RESPONSIBILITIES
Greet guests with a smile, eye contact, and a friendly verbal welcome.
Use the guest's name when possible.
Address service needs professionally, positively, and promptly.
Thank guests with genuine appreciation and a fond farewell.
Listen and respond positively to questions, concerns, and requests.
Resolve issues to delight guests and build trust.
Anticipate guest needs by asking questions and observing preferences.
Engage guests in conversation about their stay and area attractions.
Assist individuals with disabilities as per guidelines.
Help other employees to ensure proper coverage and prompt service.
Comply with quality assurance standards.
Report maintenance issues and incidents to management and Loss Prevention.
REQUIREMENTS
Certificate/Diploma in Hospitality
1 year in a similar role and 2 Year Experience in a 5 star hotel
No supervisory experience is required Exceptional Customer Service
Excellent Communication Skills
Maintaining a positive attitude, professional presentation, and a high level of integrity and dependability.
Team-Oriented & Adaptable
go to method of application »
Minimum qualifications
Diploma , Vocational
How to apply
Send your cv to: jobs@peoplelink.co.ke
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