At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Lagos, Nigeria
- How to apply
- Directly to the employer by email. The address is in the listing below.
- Similar roles
- 230 other open Hospitality, Food & Beverage roles on the Nigeria board right now.
We are seeking a dedicated and experienced Housekeeping Supervisor to oversee our hotel's housekeeping operations.
The ideal candidate will be responsible for ensuring the cleanliness and orderliness of the hotel rooms and public areas, managing the housekeeping team, and providing excellent guest satisfaction.
This role requires a proactive, detail-oriented individual who can manage multiple tasks and lead the team to achieve the highest standards of cleanliness and hygiene.
Key Responsibilities:
Supervise the housekeeping team and ensure all tasks are completed in a timely and efficient manner.
Inspect guest rooms, public areas, and back-of-house for cleanliness and hygiene.
Train new and existing staff on proper cleaning techniques and the use of cleaning equipment and chemicals.
Manage the inventory of cleaning supplies and equipment, ensuring they are in good condition and stock levels are maintained.
Handle guest complaints regarding housekeeping service and take immediate corrective action.
Ensure compliance with safety and sanitation policies in all housekeeping areas.
Prepare and manage the housekeeping schedule, including staff assignments and leave management.
Coordinate with the maintenance department to ensure timely repairs and maintenance of hotel rooms and public areas.
Assist in budget preparation and control expenses of the housekeeping department.
Conduct regular meetings with the housekeeping team to discuss operational challenges and opportunities for improvement.
Qualifications:
Proven experience as a Housekeeping Supervisor or similar role in the hospitality industry.
Strong knowledge of housekeeping processes, cleaning products, and room inspection procedures.
Excellent leadership, organizational, and time management skills.
Ability to work in a fast-paced environment and manage multiple priorities.
High standard of personal hygiene and cleanliness.
Good communication and interpersonal skills.
A commitment to delivering high levels of guest service and cleanliness.
A high school diploma or equivalent; a degree in hotel management or a related field is preferred.
Minimum qualifications
Secondary School (SSCE)
How to apply
Interested candidates are invited to submit their resume and cover letter via email to reservations.bw@ikadhotels.com. Please include 'Housekeeping Application' in the subject line. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
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