Infrastructural Technician

Infrastructure Technician (F/M)

CANAL + TELECOM GHANA is a telecom operator acting in the provision of very high-speed internet access. It builds, operates and markets its own fibre-to-the-home network under the CANALBOX brand. CANAL+ TELECOM launched its activities in 2017 as GVA, and has since been operating in 10 countries (Gabon, Togo, Congo, Ivory Coast, Rwanda, Burkina Faso, Democratic Republic of Congo, Uganda, Nigeria) and 14 cities (Libreville, Port-Gentil, Lomé, Pointe-Noire, Brazzaville, Abidjan, Kigali, Rubavu, Ouagadougou, Bobo-Dioulasso, Kinshasa, Goma, Kampala, Cotonou). As part of its expansion in Ghana, CANAL+ TELECOM is looking for an Infrastructure Technician based in Accra. Job Duties The Infrastructure & Telecom Technician is a polyvalent technician responsible for tasks ranging from preventive and corrective maintenance of equipment such as generator sets, air conditioning, and network devices, to optimizing existing infrastructures, installing, and commissioning new equipment. They specialize in managing electrical infrastructures (DC and AC power), installing and maintaining telecom generator sets and air conditioning units. He can work alone or within a team, under the supervision of the Engineering Manager.

Tasks

Ensure, perform, and monitor preventive maintenance of telecom points of presence.

Ensure, perform, and monitor corrective maintenance.

Create a weekly schedule of tasks and follow-up.

Provide weekly reports on completed operations.

Install and commission equipment (VCC, VAC, Air Conditioning, Generator, etc.) with internal resources or external providers, ensuring adherence to best practices.

Plan and prepare interventions.

Analyze and prepare interventions (hardware, tools, and documentation).

Assess constraints, risks, and feasibility of interventions.

Communicate the purpose and impact of interventions.

Comply with safety standards, with GVA's goal being ZERO ACCIDENTS.

Wear personal protective equipment (PPE), mark intervention areas, and respect safety distances from electrical power sources (Low/High Voltage).

Strictly apply laws and standards in force in the country of operation.

Follow GVA's internal processes.

Assist in writing calls for tenders for infrastructure projects.

Monitor the implementation of GVA infrastructure projects and produce progress reports.

Develop infrastructure management procedures for GVA.

Ensure availability during on-call periods for network monitoring and critical incident management.

Perform any other activities assigned by management within the scope of the service.

Responsibilities

Ensure tasks are completed within deadlines according to schedules.

Report encountered issues to superiors.

Write activity reports and other summaries.

Generate daily, weekly, and monthly reports.

Comply with the company's QHSE standards.

Adhere to the company's anti-corruption rules.

The position requires strict compliance with current procedures, standards, regulations, and internal policies.

Required profile

Education and experience:

Technical diploma: BAC+2 or higher in Electrical or Electronic Engineering.

Minimum of 2 years of experience.

Skills

•Valid B driving license + driving experience.

•Good interpersonal skills; positive attitude towards colleagues and clients.

•High autonomy, proactive, and capable of taking initiatives.

•Involved, rigorous, and striving for excellence.

•Sharp diagnostic skills, able to identify fault sources.

•Anticipation and improvisation skills.

•Attention to detail, aesthetic sense, manual precision, DIY skills.

•Mastery of IT environment and ecosystem.

•Flexibility, multifunctionality, and versatility; eager to learn new technologies.

•Ability to undertake on-call duties outside regular hours.

•Knowledge of TCP/IP networks is a plus.

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