Investment Banking Operations Manager

Salary budget: Gross 200k

About the Role

We are seeking an Operations Manager to manage and optimise the organisation\'s day-to-day operations, ensuring efficient service delivery, strong internal controls and compliance with applicable CMA, CBK and other regulatory requirements. The role will support business growth and provide a development pathway toward Head of Operations and COO.

Key Responsibilities

Design and lead operating processes across client onboarding, transaction capture, trade support, settlement, custody coordination, records management and exception resolution, as applicable to approved business lines.

Establish daily controls, maker and checker approvals, transaction and cash reconciliations, incident logs and clear escalation routes; protect client assets and information through appropriate controls.

Oversee operating relationships and service standards with custodians, settlement agents, banks, technology providers and other critical vendors.

Lead selection and implementation of operating systems, data controls, management dashboards, information security coordination and business continuity arrangements with the IT function.

Develop operating policies, procedures, service levels and a clear division of duties among front office, operations, finance, risk and compliance.

Recruit, develop and manage the operations team; set measurable performance standards and resolve persistent processing weaknesses.

Support the CEO with operating budgets, capacity plans, cost management and board reporting; work closely with finance on accurate financial and regulatory data.

Coordinate operational input to licensing, audits and regulatory reviews, and track remediation of findings with the responsible independent control functions.

Identify operational and conduct risks, escalate material incidents promptly and drive corrective action; maintain documented oversight of outsourced activities.

Qualifications and Experience

Bachelors degree in Finance, Accounting, Business Administration, Commerce or a related field.

Professional qualification such as CPA, ACCA, CFA, CIFA or equivalent will be an added advantage.

5–8 years relevant experience, preferably within investment banking, banking, capital markets or another regulated financial-services environment is AMUST.

Practical experience working within CMA and/or CBK regulatory frameworks.

Strong understanding of financial-services operations, controls, risk and governance.

Experience managing teams, processes and operational improvement initiatives.

Strong analytical, organisational, communication and stakeholder-management skills

What We Offer

Competitive salary, depending on qualifications and experience.

Opportunity to work in a growing investment banking and financial services environment.

Exposure to finance, investment operations and business management.

Professional growth and development opportunities.

Minimum qualifications

BA/BSc/HND , Professional Certificate

How to apply

Use the link(s) below to apply on company website.

Regional Sales Representatives

Interested and qualified candidates should submit their updated CV to: jobs@summithrmc.com

Email subject: Mall Manager – Kahawa West

Subject: Human Resource Officer – Industrial Area

Subject line ‘Investment Banking Operation Manager’

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