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Loan Monitoring & Collections Officer

First Ally · Lagos

First AllyLagosPosted 9 November 2026

At a glance

Closing date
The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
Where
Lagos, Nigeria
How to apply
On myjobmag.com, where the employer takes applications.
Similar roles
84 other open Banking & Financial Services roles on the Nigeria board right now.

Job Summary

The Loan Monitoring & Collections Officer is responsible for monitoring loan repayments, following up on overdue accounts, and implementing recovery strategies to reduce delinquency and maintain portfolio quality.

Key Responsibilities

Monitor loan repayments and identify overdue accounts.

Follow up with customers on past-due obligations.

Negotiate and monitor repayment arrangements.

Conduct recovery visits and collection activities.

Prepare collection and portfolio performance reports.

Escalate high-risk and non-performing accounts.

Maintain accurate recovery records and documentation.

Collaborate with branches and Relationship Officers to improve loan recovery.

Requirements

Bachelor's Degree in Finance, Accounting, Economics, Business Administration, or related field.

2- 4 years' experience in loan recovery, collections, or credit administration.

Strong negotiation, communication, and analytical skills.

Proficiency in Microsoft Excel and report preparation.

Knowledge of microfinance or banking operations is an advantage.

Key KPIs

Portfolio at Risk (PAR)

Recovery Rate

Delinquency Reduction

Collection Efficiency

Timeliness of Reports

Amount of Overdue Loans Recovered

Minimum qualifications

BA/BSc/HND

How to apply

Interested and qualified? Go to First Ally on forms.gle to apply

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