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Mall Manager

Summit Human Resource & Marketing Consultant · Nairobi

Summit Human Resource & Marketing ConsultantNairobiPosted 27 October 2026Apply by 11 November 2026

At a glance

Closing date
11 November 2026 (15 days left)
Where
Nairobi, Kenya
How to apply
Directly to the employer by email. The address is in the listing below.
Similar roles
6 other open Real Estate & Property roles on the Kenya board right now.
This employer
Summit Human Resource & Marketing Consultant has 6 open roles on RezSync.

Location: Kahawa West, along Kamiti Road, Nairobi

A reputable shopping mall located along Kamiti Road, Kahawa West, is seeking a qualified, experienced, and results-driven Mall Manager to oversee mall operations, tenant relations, leasing, and overall business performance.

KEY RESPONSIBILITIES

Oversee daily mall operations and ensure smooth running of all facilities.

Source new tenants, negotiate leases, and manage tenant relationships.

Monitor rent collection, rental arrears, and tenant retention.

Develop and implement marketing strategies to attract shoppers and tenants.

Supervise security, cleaning, maintenance, and other facility management services.

Manage budgets, operational costs, and financial performance.

Handle customer complaints and resolve tenant-related issues.

Ensure compliance with relevant safety regulations and operational standards.

Prepare regular management reports and recommend improvements to mall performance.

QUALIFICATIONS & REQUIREMENTS

At least 7 years of proven experience managing a shopping mall, commercial centre, or similar property.

Diploma or degree in Business Management, Business Administration, Commerce, or an equivalent qualification.

Demonstrated experience in tenant sourcing, leasing, rent collection, and tenant retention.

Strong leadership, operational management, and customer service skills.

Good understanding of mall marketing, security, maintenance, and facilities management.

High integrity, excellent communication, and strong negotiation skills.

Must be willing and available to work in Kahawa West, Nairobi.

go to method of application »

Minimum qualifications

BA/BSc/HND

How to apply

Use the link(s) below to apply on company website.

Regional Sales Representatives

Interested and qualified candidates should submit their updated CV to: jobs@summithrmc.com

Email subject: Mall Manager – Kahawa West

Subject: Human Resource Officer – Industrial Area

Subject line ‘Investment Banking Operation Manager’

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