At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Kano, Nigeria
- How to apply
- On myjobmag.com, where the employer takes applications.
- Similar roles
- 43 other open Banking & Financial Services roles on the Nigeria board right now.
- This employer
- Stanbic IBTC has 14 open roles on RezSync.
Job Description
The purpose of the role is to:
Conduct comprehensive needs analysis for all clients, both new and existing, to identify and address their specific financial requirements and expectations through appropriate product solutions.
Develop and implement a structured contact management program to proactively engage clients, understand their evolving financial goals, identify cross-selling opportunities, and maintain detailed call reports.
Manage a portfolio of clients to maximize revenue generation for the bank while minimizing costs and risks, ensuring a balance between profitability and client satisfaction to foster long-term relationships and referrals.
Provide exceptional service to all clients, educating them on the benefits of self-service channels, informing them of relevant account terms and conditions, and promptly addressing their requests, complaints, and applications.
Collaborate effectively with internal specialists, including credit, product, wealth, Compliance, Risk, O & M, etc to ensure seamless service delivery, manage credit and operational risks, and maintain accurate records in accordance with bank guidelines.
Qualifications
B.Sc in Social Science or related field.
Masters and Professional certifications can be an added advantage.
Experience:
Mandarin speaking.
1 - 2 years general banking experience.
2-4 years experience in Research and Development; Strategy formulation and execution
Additional Information:
Behavioural Competencies:
Documenting Facts
Generating Ideas
Establishing Rapport
Examining Information
Team Working
Technical Competencies:
Business Analysis Planning & Monitoring
Requirements Elicitation
Requirements Management & Communication
Requirements Analysis
Solution Assessment & Validation.
go to method of application »
Minimum qualifications
BA/BSc/HND , MBA/MSc/MA , Professional Certificate
How to apply
Use the link(s) below to apply on company website.
Banker, Business - Saki
Banker, Business - Ogbomoso
Manager, Relationship, Mandarin Speaking-North
Virtual Banker Africa China Banking
https://www.myjobmag.com/apply-now/1376792
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