Operations Manager (Logistics) – Kampala, Uganda.

Our client, an international logistics operator in Africa, offering logistics, port, maritime and rail solutions, is looking for an

Operations Manager

for their offices in Uganda.

The Operations Manager will spearhead the operational management of a diverse client portfolio, driving sustainable growth and maximizing profitability through innovative logistics solutions and exceptional customer service.

Key Responsibilities.

Streamline import and export processes to ensure timely, compliant, and cost-efficient movement of goods, including air freight operations.

Oversee warehouse and Inland Container Depot (ICD) operations, ensuring safe storage, accurate inventory control, efficient dispatch, and compliance with company and regulatory standards.

Manage, mentor, and evaluate staff performance, ensuring alignment with organizational goals and fostering skill development and accountability.

Develop and implement Standard Operating Procedures (SOPs), support QHSE initiatives, and collaborate with the Operational Excellence Manager to drive process improvements and cost optimization.

Maintain strong client relationships, ensuring service quality, adherence to agreements, and proactive management of client portfolios for profitability and retention.

Monitor departmental budgets, gross margins, and service quality; participate in cost and disbursement reviews to ensure profitability and financial discipline.

Manage relationships with subcontractors, monitor service quality and performance, and recommend improvements or corrective actions

Identify and mitigate operational risks, ensure compliance with customs and industry regulations, and provide timely reporting on key operational issues.

Key Qualifications.

University Degree in Logistics, Business Administration or Procurement

Minimum of 10 years of experience in clearing and forwarding, with 5+ years in a managerial role.

Good understanding of International Freight Forwarding

Understanding of Corridor Business and Transport across borders.

Proficient in Microsoft Office and adaptable to new systems; experience with logistics software preferred.

Excellent written and verbal communication skills.

Highly organized with strong leadership capabilities.

Collaborative team player and self-starter.

Analytical, strong problem-solver with technical curiosity.

Familiarity with business software functions (Power BI, SPOT, Way, SAP etc.) and financial reporting.

Please click on the tab below to apply:

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency headquartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.

We endeavour to make contact with all of our applicants, but unfortunately, high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.

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sustainability,

inclusivity

, and

equality

as integral pillars of our operations. Dedicated to driving positive change through the adoption of sustainable practices that minimize our ecological footprint. We firmly believe in fostering an inclusive and diverse workforce that embraces individuals from all races, genders, and backgrounds, ensuring equal opportunities for every candidate. Summit recruitment actively advocate for equality by cultivating an environment of respect, fairness, and non-discrimination. By prioritizing sustainability, inclusivity, and equality, we aim to set a high industry standard and contribute to the betterment of society as a whole.

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