People Operations Consultant (Maternity Cover) at Zeno

The Role

Zeno is looking for a People Operations Consultant who will keep the employee lifecycle running smoothly, accurately and in line with labour law. You will be the go-to adviser for managers and staff on HR policy, processes and employee relations.

You will also improve how we work: tightening processes, getting more out of our HR systems, and using data to guide people decisions. Success means zero compliance matters, faster turnaround, and employees who trust the People team.

What You’ll Do

Employee lifecycle

Run onboarding, contract changes, promotions, transfers and exits end to end

Prepare and maintain employment contracts, offer letters and HR documentation

Keep employee records accurate and audit-ready in the HRIS

Employee relations and advisory

Advise managers and employees on HR policies, procedures and best practice

Support disciplinary, grievance and performance-improvement processes from investigation to outcome

Coach managers to handle people issues fairly and consistently

Policy and compliance

Draft, review and update HR policies and the employee handbook

Ensure practices comply with labour law, statutory deductions and data-protection rules

Track regulatory changes and flag risks to the Head of People Operations

Payroll and benefits

Send accurate monthly payroll inputs and reconcile them with Finance

Administer benefits such as medical cover, pension and leave

Act as first point of contact for benefits providers and employee queries

Process improvement and HR data

Map and simplify HR processes to cut manual work and turnaround time

Configure and improve the HRIS and self-service tools

Produce monthly reports on headcount, turnover, absence and other people metrics

Projects and culture

Support performance review cycles, engagement surveys and learning initiatives

Contribute to wellbeing, DEI and culture programmes

Take on ad hoc People projects as the business grows

What You Bring

Bachelor’s degree in Human Resource Management, Business, Psychology or a related field

Professional HR certification (e.g. CHRP, CIPD Level 5 or equivalent)

5–10 years in HR or People Operations, ideally including a generalist or advisory role

Strong working knowledge of local labour law and statutory compliance

Hands-on experience with an HRIS and people processes

Sound judgement on employee-relations cases and confidential matters

Clear written and spoken communication, with the confidence to advise senior managers

Strong Excel or Google Sheets skills and comfort working with data

Benefits

Competitive salary based on experience

Company sponsored healthcare plan.

Join a world class team of engineers, operators, and entrepreneurs from across the globe who are part of the inevitable trillion-dollar transition of two-wheelers to electric!

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