At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Nairobi, Kenya
- How to apply
- Directly to the employer by email. The address is in the listing below.
- Similar roles
- 127 other open Banking & Financial Services roles on the Kenya board right now.
- This employer
- OYA Microcredit has 6 open roles on RezSync.
Role Summary
The Portfolio Recovery Executive manages defaulted accounts, communicates with delinquent borrowers, negotiates structured recovery plans, and executes debt recovery protocols efficiently.
Key Responsibilities
Contact delinquent borrowers via call, physical visits, and official correspondence to establish payment resolution.
Negotiate practical, legally compliant, and structured repayment solutions for non-performing accounts.
Maintain comprehensive loan recovery logs and update recovery CRM records regularly.
Coordinate with external legal partners, asset repossession agents, and field monitoring teams where necessary.
Analyze non-performing loan trends and advise management on recovery strategy improvements.
Key Qualifications & Requirements
Diploma or Degree in Business, Finance, Credit Management, or related field.
2 to 4 years of proven hands-on debt recovery/collections experience in microfinance or consumer lending.
High emotional intelligence, persuasive communication, and firmness in client negotiations.
Familiarity with Kenyan debt collection laws and consumer protection guidelines.
go to method of application »
Minimum qualifications
BA/BSc/HND , Diploma
How to apply
If you are up to the challenge and possess the necessary qualifications and experience, please send your CV only, quoting the specific job title in the email subject line (e.g., General Monitoring Officer), to careers@oyamicrocredit.co.ke before 28th November 2026.
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