PRODUCT MANAGEMENT INTERN

ABOUT THE COMPANY

Airtel kenya Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. Bharti Airtel had over 339 million customers across its operations at the end of September 2015.

Reporting to: B2B Commercial Manager

Role Summary

We are seeking a highly analytical and detail-oriented individual to provide support to the Airtel Business team. This role will support the B2B team in understanding customer needs, tracking the competitive landscape, and contributing to the development of locally relevant product propositions. Airtel Business offers a broad portfolio — fixed data, FWA, NaaS, Starlink, CPaaS, SIP Trunk, IoT, Postpaid, and Airtel Money for Business — and this role will help ensure our product positioning speaks directly to the industries and customers

Key Responsibilities

· Track competitor product offerings, pricing, and maintain a competitive intelligence log

· Support with liaising with different department to develop relevant B2B products

· Support development of product one-pagers, customer-facing FAQs, and sales enablement materials tailored to regional industries

· Gather and document customer feedback from the sales team and post-engagement reports to identify product gaps and improvement areas

· Assist in mapping product-to-segment fit

· Support preparation of product input for proposals, presentations, and customer workshops

· Research and summarize emerging technology trends relevant to the enterprise telecoms sector

Qualifications & Skills

· Graduate in Marketing, Business Development, Economics, ICT, Telecommunications, or a related field

· Curious and research-driven

· Good at synthesizing information and presenting it clearly

· Comfortable with Microsoft PowerPoint, Word and Excel; any exposure to design tools (Canva, etc.) is a bonus

· An interest in technology, telecoms, or digital products is strongly preferred

Preferred Attributes

· Any prior experience in market research, product documentation, content creation, or customer insight work is an advantage

Only shortlisted candidates will be contacted...

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