All jobs in Nigeria
Open role

Quality Complaint & Investigation Officers

Viju Industries Nigeria Limited · Nigeria

Viju Industries Nigeria LimitedNigeriaPosted 4 November 2026

At a glance

Closing date
The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
Where
Nigeria, Nigeria
How to apply
Directly to the employer by email. The address is in the listing below.
This employer
Viju Industries Nigeria Limited has 11 open roles on RezSync.

We are seeking two proactive and detail-oriented officers to investigate customer quality complaints and support continuous product improvement.

Key Responsibilities

Receive, record, classify, and track customer quality complaints.

Visit distributors, retail outlets, and customers to conduct investigations, take photographs, and collect product samples.

Investigate leakage, swollen bottles, spoilage, sedimentation, packaging defects, and potential storage or transportation issues.

Prepare clear investigation reports in English and monthly complaint summaries.

Coordinate with Sales, Production, Quality, and Warehouse teams to resolve complaints.

Follow up on corrective actions and report outstanding issues.

Requirements

OND, HND, or a bachelor’s degree; Food Science, Quality Management, or a related discipline is preferred.

At least one year of relevant experience is an advantage, particularly in food, beverages, or dairy.

Strong spoken and written English, including report-writing skills.

Proficiency in Microsoft Excel and Word.

Good communication, investigative, and organisational skills.

Willingness to travel locally for field investigations.

Familiarity with the local market.

Minimum qualifications

BA/BSc/HND , OND

How to apply

Interested and qualified candidates should forward their CV to: vijutalent@gmail.com using the position as subject of email.

Similar open roles

Let RezSync apply to roles like this.

Set up your search once. RezSync matches you to open roles like this one (this one too, if it fits your CV and is still open) and sends a tailored application for each, with a full log and a pause switch you own.

More applications for less effort. Employers decide who they interview; RezSync does not guarantee a job.

Prefer to apply yourself? Apply on myjobmag.com