At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Lagos, Nigeria
- How to apply
- Directly to the employer by email. The address is in the listing below.
- This employer
- Whip Smart Service Providers Limited has 18 open roles on RezSync.
Salary: ₦70,000 – ₦80,000 monthly
Working Schedule: 24-hour operational coverage, one day on and one day off
Job Summary
We are looking for a polite, organised and customer-focused Receptionist to serve as the first point of contact for guests and visitors. The successful candidate will be responsible for managing the front desk, attending to guest inquiries, handling reservations and ensuring a welcoming environment.
Key Responsibilities
Welcome guests and visitors professionally.
Handle guest inquiries, reservations and booking requests.
Manage guest check-in and check-out procedures.
Answer telephone calls and respond to customer inquiries.
Maintain accurate guest records and reservation information.
Receive and communicate guest complaints or requests to the appropriate department.
Ensure the reception area is clean, organised and presentable.
Coordinate with other hotel departments to ensure smooth service delivery.
Maintain proper records of daily front-desk activities.
Provide guests with relevant information about hotel services and facilities.
Requirements and Qualifications
Minimum of SSCE qualification; OND is an added advantage.
Previous experience as a receptionist or customer service representative is an advantage.
Good communication and interpersonal skills.
Basic computer literacy and ability to operate office equipment.
Good customer service and problem-solving abilities.
Must be polite, presentable, organised and attentive to details.
Ability to work independently and follow shift schedules.
Minimum qualifications
OND , Secondary School (SSCE)
How to apply
Interested and qualified candidates should send their CV to whipsmartrecruitment@gmail.com
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