At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Lagos, Nigeria
- How to apply
- On myjobmag.com, where the employer takes applications.
- Similar roles
- 366 other open Hospitality, Food & Beverage roles on the Nigeria board right now.
- This employer
- JC Prime Consulting Limited has 5 open roles on RezSync.
JOB SUMMARY:
Responsible for overall daily operations, staff management, customer satisfaction, food quality, hygiene, and profitability of the restaurant. Ensures excellent service delivery and compliance with health and safety standards.
KEY RESPONSIBILITIES:
Operations Management:
Oversee daily restaurant operations — opening, closing, and service flow
Ensure food and drinks are prepared and served to standard and on time
Monitor inventory, stock levels, and place orders for food, beverages and supplies
Control food cost, waste, and portion sizes
Ensure POS system, billing and cash handling are accurate
Staff Management:
Recruit, train, schedule and supervise waiters, chefs, cashiers and cleaners
Conduct daily briefings and assign duties
Evaluate staff performance and handle discipline/grievances
Motivate team to deliver excellent customer service
Customer Service:
Ensure high level of customer satisfaction and handle complaints professionally
Greet and interact with guests, take feedback and resolve issues promptly
Maintain restaurant ambiance, cleanliness and service standards
Finance & Reporting:
Prepare daily sales reports, expenses and cash reconciliation
Achieve sales targets and manage operational budget
Monitor pilferage, wastage and control operational costs
Report to management on sales trends and challenges
Health, Safety & Compliance:
Enforce food safety, hygiene (HACCP) and sanitation standards
Ensure kitchen and dining areas meet regulatory requirements
Ensure staff follow safety procedures and wear proper uniforms/PPE
Maintain equipment and liaise with maintenance for repairs
REQUIREMENTS:
BSc/HND in Hospitality, Business Management or related field
Minimum 3-5 years proven experience as Restaurant Manager / Assistant Manager
Experience in QSR, fine dining or casual dining restaurant in Lagos is an advantage
Knowledge of restaurant management software / POS systems
SKILLS & COMPETENCIES:
Strong leadership and people management skills
Excellent customer service and communication skills
Good financial and inventory management skills
Ability to work under pressure and handle busy shifts
Problem-solving, time management and attention to detail
Must be smart, presentable and customer-focused
WORK CONDITIONS:
Must be willing to work shifts, weekends, and public holidays
Physically able to stand for long hours
KPIs:
Customer satisfaction and reviews
Sales growth and cost control
Staff performance and retention
Hygiene and compliance audit scores
SALARY: Competitive + Performance Bonus
Minimum qualifications
BA/BSc/HND
How to apply
Interested and qualified candidates should apply using the Apply Now button below.
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