Retail Branch Manager at Trident Retail Operations Ltd

WE ARE HIRING: Retail Branch Manager

Location: Zanzibar, Tanzania

Industry: Multi-branch Retail Operations

Employment Type: Full-time

About Us

We are an expanding multi-branch retail operations chain based in Zanzibar, Tanzania. We are seeking a motivated and results-driven Tanzanian Retail Branch Manager, who will be based in one of our retail stores in Zanzibar.

Key Responsibilities

• Develop and implement strategies to drive sales and increase profitability in the branch store.

• Manage the branch store`s budget, including monitoring expenses and minimizing waste.

• Ensure that the branch store is properly stocked with products and manage inventory levels to prevent shortages or overstocking.

• Guide and supervise the branch staff, ensuring that they provide excellent customer service and follow company policies and procedures.

• Develop and enforce operational policies and procedures to maintain a conducive environment for staff and customers.

• Monitor and analyze sales and customer data to identify trends and opportunities for improvement.

• Conduct regular performance evaluations of staff and provide feedback and coaching to promote professional growth.

Requirements

• Good communication and interpersonal skills to interact with staff, customers, and other stakeholders effectively.

• Strong leadership and management skills to effectively lead and motivate a team.

• Strong organizational and multitasking abilities to handle multiple responsibilities and prioritize tasks.

• Sound financial and cash management /reconciliation.

• Problem-solving and decision-making skills to address issues promptly and effectively.

• Attention to detail to ensure accuracy in inventory management and compliance with regulations.

• Knowledge of supermarket operations, including merchandising, inventory control, and customer service.

• Proficiency in using computer systems and software (Odoo ERP a plus) for inventory management, sales reporting, and other administrative tasks.

Qualifications.

• Diploma or bachelor’s degree in Business Administration, Retail Management, or a related field.

• 3-5 years of proven experience as a Supermarket Manager or a similar role.

• Knowledge of retail industry trends and best practices.

• Understanding of financial management principles.

• Ability to work flexible hours, including weekends and holidays.

• Excellent customer service skills.

• Must be based in or willing to move to Zanzibar at your own arrangements.

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