Revenue & Reservations Manager – Nairobi, Kenya

The

Revenue & Reservations Manager

plays a pivotal role in maximizing revenue and optimizing room bookings, meetings and events, food & beverage venues and all hotel commercial aspects.

The successful candidate will be responsible for overseeing revenue management strategies, reservation operations, and distribution channels. He/She will ensure the efficient operation of the hotel’s revenue-generating functions while maintaining a focus on guest satisfaction and profitability.

Key Responsibilities

Develop and implement the hotel’s revenue and market strategy to optimize pricing, positioning, inventory, and performance across rooms, MICE, F&B, and other revenue streams.

Drive revenue growth and market share by applying revenue management principles to improve ADR, RevPAR, RPI, and overall commercial performance.

Collaborate with the GM, Director of Sales & Marketing, and Finance Director to prepare and manage the annual hotel budget, forecasts, and commercial targets.

Lead pricing and sales strategy for transient, group, meetings, and events in coordination with Sales, Marketing, and M&E teams.

Conduct continuous market and competitor analysis including pricing trends, demand patterns, seasonality, and distribution channel performance.

Oversee e-commerce and digital distribution performance, including OTA, GDS, website production, rate parity, content accuracy, and online visibility.

Prepare and present monthly, quarterly, and annual performance reports, including revenue analysis, forecasts, and strategic recommendations.

Develop and lead the revenue and reservations team, including training staff on revenue management principles, ensuring collaboration across departments, and monitoring team performance.

Key Qualifications

Bachelor’s Degree in hotel management or in a related field

A minimum of 5 years of Revenue & Reservations Management experience

Excellent communication and interpersonal skills, with strong written and spoken English.

Strong leadership and team management abilities, with a self-motivated and results-driven mindset.

Comprehensive knowledge of hotel revenue management concepts, systems, and competitive market dynamics.

Strong analytical and strategic thinking skills, with the ability to interpret market data and translate insights into commercial strategy.

Financial management capability, including P&L analysis, budgeting, forecasting, and capital expenditure planning.

Proficiency in revenue management systems, hotel systems, and analytical tools, including advanced spreadsheet applications.

Strong execution and performance management skills, with the ability to implement strategy and deliver measurable commercial result.

Please click on the tab below to apply:

Summit Recruitment and Search Africa is a leading Recruitment and Executive Search agency headquartered in Kenya providing outstanding talent to a wide range of companies and NGOs in various business sectors across Africa.

We endeavour to make contact with all of our applicants, but unfortunately, high volumes of applications make this unrealistic. If you do not hear from us within two weeks your application has not been successful on this occasion. This does not mean you will not be considered for future roles so please keep an eye on our job board and apply for positions that match your skills and experience.

Summit Recruitment and search Africa upholds a steadfast commitment to

sustainability,

inclusivity

, and

equality

as integral pillars of our operations. Dedicated to driving positive change through the adoption of sustainable practices that minimize our ecological footprint. We firmly believe in fostering an inclusive and diverse workforce that embraces individuals from all races, genders, and backgrounds, ensuring equal opportunities for every candidate. Summit recruitment actively advocate for equality by cultivating an environment of respect, fairness, and non-discrimination. By prioritizing sustainability, inclusivity, and equality, we aim to set a high industry standard and contribute to the betterment of society as a whole.

*** Summit Recruitment & Search, as a policy, does not charge any fee as a

pre-employment or post-employment requirement***

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