At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Kenya
- How to apply
- On jobwebkenya.com, where the employer takes applications.
- Similar roles
- 380 other open Sales & Business Development roles on the Kenya board right now.
- This employer
- Solvo Global has 33 open roles on RezSync.
About the Role
We are seeking a highly motivated SDR Supervisor to lead, develop, and mentor a high-performing Sales Development team. This role is responsible for driving team performance, coaching SDRs, ensuring KPI achievement, maintaining operational excellence, and fostering a culture of accountability and continuous improvement.
The ideal candidate has a strong background in sales leadership, outbound sales environments, and performance management, with the ability to motivate teams and deliver consistent results.
Key Responsibilities
Lead, coach, and develop a team of SDRs to achieve and exceed performance goals.
Monitor and manage key sales metrics, including outbound calls, lead generation, meeting bookings, conversion rates, CRM accuracy, and productivity.
Conduct regular coaching sessions, performance reviews, and one-on-one meetings.
Create and implement Performance Improvement Plans (PIPs) when necessary.
Lead quality assurance initiatives, including call reviews, role-playing exercises, and training sessions.
Ensure compliance with sales processes, prospecting frameworks, CRM standards, and communication guidelines.
Analyze performance data and prepare daily, weekly, and monthly reports.
Identify opportunities for process optimization and operational efficiency.
Collaborate with leadership to execute sales strategies and improve team performance.
Develop future team leaders and promote professional growth within the organization.
Qualifications Required
Minimum 3 years of leadership experience in:
SDR/BDR Team Management
Outbound Sales
Call Center Operations
Appointment Setting
High-Volume Sales Environments
Proven experience managing KPI-driven sales teams.
Advanced or Fluent English communication skills.
Strong leadership, coaching, and people-management abilities.
Excellent analytical, reporting, and organizational skills.
Experience managing CRM and sales technology platforms.
Preferred Technical Experience
Salesforce
HubSpot
Apollo.io
Dialers and Sales Automation Tools
Sales Reporting Platforms
Ideal Candidate
Results-driven leader with a strong sense of accountability.
Exceptional coaching and mentoring skills.
Comfortable working in fast-paced, high-performance environments.
Strong problem-solving and decision-making capabilities.
Passionate about team development and continuous improvement.
Able to motivate teams and drive consistent sales performance.
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