Switch Engineer at Kenswitch

Purpose

To support the successful implementation and integration of payment processing solutions by testing developed applications and functional specifications against agreed requirements. The role also provides customer and user support after go-live, helping to resolve issues and maintain system stability, while ensuring work is completed within agreed budgets and timelines and to the required quality standards

KEY RESPONSIBILITIES

Switch Configuration

Configuration and management of switch platforms (e.g. Postilion) to ensure accurate transaction flow across the payment network.

Support ISO 8583 messaging protocols and APIs during integrations and support for financial processing.

Implement and monitor business rules and routing logic, minimize downtime, and optimize network performance.

Card Management & Issuance.

Ensure that all the Card and E-Channels Systems are properly managed and deliver business results and a delightful customer experience.

Comprehensive knowledge of the end-to-end card life cycle.

Proven experience in supporting, setting up, and troubleshooting card management systems, i.e., postcard, across all layers

Proven knowledge of Card industry Security Standard -PCI-DSS

Release, Defect & Regression Management

Conduct User Acceptance Testing (UAT) before live release of projects.

Finalizing testing activities and confirmation of readiness before solutions are released to customers.

Deploys changes into the production environment and manages rollback plans to ensure zero-downtime deployments

Education & Experience

A Bachelor’s degree in Computer Science / Electronic Engineering / Applied Physics /

Information Technology or a related discipline

Minimum 3–5 years’ relevant work experience.

Relevant professional certifications may include Postilion User and Specialized modules

certificates, ITIL (Information Technology Infrastructure Library, PMP (Project Management

Professional Certification), MCSP (Microsoft Certified Solution Provider), Partners product

certifications (Thales HSM, Double Take, ScoreBridge, Stratus, VMWare)

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