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Telesales Officer at Transwide Pharmaceuticals Ltd

Transwide Pharmaceuticals Ltd · Nairobi

Transwide Pharmaceuticals LtdNairobiPosted 13 November 2026Apply by 23 November 2026

At a glance

Closing date
23 November 2026 (9 days left)
Where
Nairobi, Kenya
How to apply
On jobwebkenya.com, where the employer takes applications.
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This employer
Transwide Pharmaceuticals Ltd has 2 open roles on RezSync.

KEY COMPETENCIES

Excellent telephone sales, customer service and relationship management skills.

Strong product knowledge, particularly pharmaceutical products and their applications.

Ability to generate sales leads, follow up on prospects and convert inquiries into sales.

Good communication, negotiation and persuasion skills.

Ability to manage customer accounts, process orders and follow up on payments.

Strong knowledge of sales targets, reporting and performance monitoring.

Ability to handle customer complaints and provide timely solutions.

Good coordination with the sales, dispatch and distribution teams.

High level of accuracy, integrity and professionalism when handling pharmaceutical product information.

QUALIFICATIONS

Diploma or Certificate in Sales and Marketing, Business Administration, Pharmacy-related studies or an equivalent qualification.

At least 2 years’ experience in telesales, preferably within a pharmaceutical company.

Experience in pharmaceutical product promotion, order processing and customer follow-ups.

Proficiency in Microsoft Office, CRM systems and sales reporting tools.

Good understanding of pharmaceutical sales practices and customer confidentiality.

Previous experience working in Rongai is an added advantage

PERSONAL ATTRIBUTES

Self-motivated and target-oriented.

Persuasive, confident and customer-focused.

Organised with good time-management skills.

Able to work independently and within a team.

Results-driven with a strong sense of accountability.

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