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Tour Operations and Reservations Officer

Summit Human Resource & Marketing Consultant · Nairobi

Summit Human Resource & Marketing ConsultantNairobiPosted 30 October 2026

At a glance

Closing date
The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
Where
Nairobi, Kenya
How to apply
Directly to the employer by email. The address is in the listing below.
Similar roles
6 other open Travel & Tourism roles on the Kenya board right now.
This employer
Summit Human Resource & Marketing Consultant has 8 open roles on RezSync.

Job location: Nairobi

Key Responsibilities:

Manage tour bookings, hotel reservations, flights and transport arrangements.

Prepare tour itineraries, quotations and travel schedules.

Coordinate tour guides, drivers, hotels and other service providers.

Respond to customer enquiries, process bookings and handle cancellations.

Follow up on payments and maintain accurate booking records.

Promote tour packages and convert enquiries into sales.

Resolve customer complaints and ensure quality service delivery.

Qualifications and Experience:

Diploma or degree in Tourism, Travel or Hospitality Management.

At least 2 years’ experience in tour operations or reservations.

Strong communication, customer service and organisational skills.

Computer proficiency and knowledge of booking systems.

Ability to work under pressure and manage multiple bookings.

go to method of application »

Minimum qualifications

BA/BSc/HND , Diploma

How to apply

Interested and qualified candidates should forward their CV to: jobs@summithrmc.com using the position as subject of email.

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