At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Lagos, Nigeria
- How to apply
- Directly to the employer by email. The address is in the listing below.
- Similar roles
- 339 other open Hospitality, Food & Beverage roles on the Nigeria board right now.
- This employer
- Prestigious Consulting Group has 6 open roles on RezSync.
Job Summary
We are seeking a proactive and organised Apartment Manager to oversee the daily operations of our short-let apartments, drive bookings and occupancy, coordinate housekeeping and maintenance, and ensure excellent guest experiences.
Key Responsibilities
Oversee daily apartment operations, including guest check-in and check-out.
Drive bookings, promote available apartments and maximise occupancy.
Manage guest enquiries, reservations, complaints and feedback.
Coordinate cleaning, laundry, housekeeping and maintenance.
Supervise cleaners and other service providers.
Ensure apartments are clean, equipped and guest-ready at all times.
Monitor inventory, supplies and operational expenses.
Prepare regular occupancy, revenue and expense reports.
Ensure compliance with apartment and estate rules.
Identify opportunities to improve guest satisfaction and revenue.
Requirements
Previous experience in hospitality, short-let management, property or facility management.
Good communication, customer service and interpersonal skills.
Strong organisational, administrative and problem-solving abilities.
Basic computer skills and familiarity with online booking platforms.
Good sales and marketing skills to attract and retain guests.
Ability to supervise service providers and manage multiple responsibilities.
Honesty, accountability, responsiveness and attention to detail.
Key Performance Expectations
Maintain high apartment occupancy and achieve agreed booking/revenue targets.
Deliver excellent guest experiences and positive reviews.
Maintain clean, functional and well-equipped apartments.
Minimise vacant periods and maximise booking opportunities.
Maintain proper inventory and cost control.
Ensure timely reporting and resolution of operational issues.
How to apply
Interested and candidates should submit their CV to: hr@prestigiousconsultinggroup.ng using the Job Title as the subject of the email.
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