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2 open roles · page 1 of 1
Job Responsibilities Supervise the day-to-day activities of Customer Service Representatives. Ensure that customer enquiries, requests and complaints are handled professionally and within the agreed SLAs. Monitor individual and team performance against agreed KPIs and SLA…
View roleJob Responsibilities Supervise the day-to-day activities of Customer Service Representatives. Ensure that customer enquiries, requests and complaints are handled professionally and within the agreed SLAs. Monitor individual and team performance against agreed KPIs and SLA…
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