CREDIT SUPERVISOR - MBARARA BRANCH

1. Credit Operations and Appraisal

Review and verify loan applications submitted by loan officers.

Conduct field visits, client interviews, and household/business assessments.

Ensure proper credit appraisal, group formulation, and loan documentation.

Recommend loan approvals within set limits and escalate higher-risk cases.

2. Portfolio Monitoring & Risk Management

Track individual and group performance across all loan cycles.

Monitor repayment schedules to ensure high collection rates.

Identify potential delinquent cases early and design recovery strategies.

Support loan officers with follow-ups and field recovery visits.

Maintain Portfolio at Risk (PAR) within acceptable institutional limits.

3. Staff Supervision & Capacity Building

Supervise, mentor, and support loan officers in daily activities.

Provide ongoing coaching on field procedures and credit management.

Ensure staff meet productivity and portfolio quality targets.

Conduct regular performance reviews and assist in training new staff.

4. Compliance & Reporting

Ensure all credit operations comply with internal policies and regulatory standards.

Verify the accuracy of credit files, client information, and loan records.

Prepare and submit daily, weekly, and monthly credit reports to management.

Support internal and external audits by ensuring proper documentation.

5. Customer Service

Address client concerns related to credit products and repayment schedules.

Promote responsible borrowing and financial literacy among clients.

Strengthen the institution’s relationship with clients, groups, and community leaders.

6. Business Development

Guide loan officers in finding new clients and expanding into new areas.

Assist with marketing loan products and other financial services.

Analyze market trends and recommend new opportunities for loan growth.

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section

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