Relationship Manager -SME

We are seeking a suitable candidate to fill the following position:

1. Position: Relationship Manager SME

2. Job Purpose:

To market the Bank’s products and manage customer relationships through proactive and consultative approaches with the aim of acquiring profitable new business, retaining existing business relationships and maintaining high-quality portfolios geared towards realization of the Bank’s mission and vision.

3. Reports to : Branch Manager

4. Department : Business

5. Key Responsibilities:

• Acquisition of profitable new SME clients to achieve defined sales targets in liabilities & Assets to grow the market share in line with the Bank’s strategic direction.

• Identify Business opportunities within the existing portfolio and establish mechanisms of growing customer relationships with the Bank.

• Manage assigned credit portfolios and monitor quality of existing credit

• Review, analyze, screen and confirm all documentation submitted by the client before submission for recommendation and approval as per credit risk procedure.

• Market the Bank products in all sectors of the Ugandan market in line with the

Bank’s defined segments, set targets and strategic objective

• Make daily, weekly, monthly and quarterly customer visits and call reports in a bid to retain and offer solutions to the customers

• Responsible for maintaining a clean portfolio with No/Zero Non- performing Loans

• Prepare weekly activity reports and submit them to the line Manager

• Initiate and carry out recovery action on non-performing loans within your respective portfolio

• Review and maintain a comprehensive database of existing relationships/prospects and establish ways of retaining and growing the portfolios in compliance with the Bank’s policies and procedures.

• Recommend changes required to meet the set targets and customer expectations

in line with the Bank’s policy and procedure.

• Attend all weekly business meetings and always keep time.

6. Education.

• A Bachelors’ degree.

• Professional qualification in banking e.g. MBA as added advantage.

7. Experience.

• A minimum of 3 years’ in as similar role in the Banking industry.

8. Skills and competencies.

• Leadership and Team building

• Good Interpersonal skills

• Negotiation skills

• Creativity and passion for Business Development

• Relationship Management Skills

• Marketing skill

• Excellent communication skills

Salary: We offer competitive remuneration but confidential at this stage.

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section

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