Risk and Recovery Officer

Debt Tracking and Monitoring: Review daily loan reports to spot overdue payments, delinquent accounts, and emerging credit risks.

Client Communication and Negotiation: Call, email, or visit clients face-to-face to understand their financial challenges and arrange practical repayment plans.

Field Operations: Conduct field visits, inspect customer securities or collaterals, and coordinate asset liquidation or asset recovery (such as vehicle or equipment repossession) when policies allow.

Legal and External Coordination: Prepare cases for legal action, manage relationships with external court bailiffs or debt collectors, and ensure formal instructions follow compliance rules.

Risk Management and Reporting: Maintain precise records of all collections, reconcile recovered cash amounts, and advise management on chronic defaulters or debt write-offs.

Qualifications and Skills

Education: A bachelor's degree in microfinance, banking, finance, business administration, or a related field.

Communication Skills: Strong verbal and written communication skills to handle difficult client emotions and negotiate firmly yet respectfully.

Problem-Solving: Ability to evaluate risk trends and offer viable solutions under pressure.

Integrity and Compliance: High professional ethics and a clear understanding of local lending laws, microfinance operations, and credit policies.

Mobility: Willingness to travel to the field daily if required for field visits.

How to Apply:

All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section

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