At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Nairobi, Kenya
- How to apply
- On myjobmag.co.ke, where the employer takes applications.
- Similar roles
- 94 other open Customer Service & Support roles on the Kenya board right now.
- This employer
- Digital Health Agency (DHA) has 25 open roles on RezSync.
Description
Manning the reception desk and receive, screen, guide and direct visitors to designated offices and areas
Recording and confirming visitors' appointments and issue visitor passes
Offering assistance and guidance to customers/clients with disabilities
Reporting suspicious visitors to the security personnel
Maintaining daily record of visitors' details
Maintaining up to date records on visits and calls and emails
Updating the internal directory
Directing incoming calls and outgoing calls and customer service enquiries (including walk in clients and emails)
Administering customer service feedback forms and access to information forms given to clients
Offering administrative and secretarial support to the department
Requirements
Cumulative period of three (3) years relevant work experience in the grade of Customer Care Assistant III or in a comparable position
Diploma in any of the following disciplines:- Customer Care, Public Relations, Mass Communication, Communication and Media, Event Management, Front Office or equivalent and qualification from a recognized institution
Proficiency in computer applications
Shown merit and ability as reflected in work performance and results.
go to method of application »
How to apply
Interested and qualified? Go to Digital Health Agency (DHA) on mratibu.dha.go.ke to apply
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