Current customer service & support openings across Kenya and remote listings, collected continuously by RezSync. Apply directly, or sign up and let RezSync tailor and submit your applications for you.
40 open roles · page 1 of 2
The role BrighterMonday is East Africa's largest job platform, and we're building our community in Rwanda. You'll be the voice of it. The person job seekers talk to when they need help. The person employers ask when they're getting started. The person who replies when someone com…
View roleReports to: HEAD OF DIGITAL Direct Reports): None Work Station: HEAD OFFICE Job Purpose The Call Centre Manager will lead Call Centre across markets, ensuring it operates as a high-performing customer service and sales channel. The role will be responsible for delivering an excel…
View roleWHAT WE'RE LOOKING FOR: Minimum 3 years of hands-on experience in food service and customer service. Friendly, energetic, and self-driven personality. Excellent communication & customer service skills. Strong teamwork and attention to detail. POS & basic Computer ski…
View roleJob Purpose This position is responsible for providing excellent customer service by receiving, registering, addressing customer inquiries, resolving issues, to deliver timely and high-quality solutions to the customers and ensuring customer satisfaction. This role involves recei…
View roleWE'RE LOOKING FOR: Minimum 2 years of hands-on customer service experience. Experience in a café, restaurant, bakery or similar customer-facing environment. Excellent communication and interpersonal skills. Friendly, energetic, and customer-focused personality. Stron…
View roleJob Purpose This position is responsible for providing excellent customer service by receiving, registering, addressing customer inquiries, resolving issues, to deliver timely and high-quality solutions to the customers and ensuring customer satisfaction. This role involves recei…
View rolePosition Objective: To deliver high-quality customer service by effectively handling customer inquiries, providing accurate information, and ensuring customer satisfaction through efficient and professional interactions. Specialized Duties: Handle inbound and outbound calls, emai…
View roleAssist customers at the checkout by carefully and quickly packing their purchased items into shopping bags. go to method of application »
View roleManage the customer care desk, handle inquiries, process returns, and manage loyalty card registrations. go to method of application »
View roleJoin the fastest-growing retail chain in Kenya. We are looking for dedicated individuals to join our team. go to method of application »
View roleCollect shopping trolleys from parking areas, clean them, and return them to the store entrances. go to method of application »
View roleProcess customer transactions accurately, handle cash and digital payments, and provide excellent customer service at the checkout. go to method of application »
View roleProvide a seamless end-of-shopping experience by carefully packing customers' groceries. go to method of application »
View roleAbout the Job The key purpose of the role is to ensure effective and timely resolution of customer queries, complaints, and concerns across multiple service touchpoints, while maintaining consistently high standards of customer service. The role is also responsible for leading te…
View roleWhat We Are Looking For A strong appreciation for, or hands-on experience with, diverse fashion trends Experience working with any retail commerce platforms Familiarity with CRM, e.g., Gorgias and Gorgias AI, or any similar customer support software Experience using Shopify Prove…
View roleWe are currently looking for a Senior CX Consultant to join our team in Nairobi, Kenya. This role is ideal for a customer-focused logistics professional who thrives in a fast-paced environment and has a passion for managing temperature-sensitive cargo. You will play a critical …
View roleAt Maersk, we are transforming global trade by connecting and simplifying our customers' supply chains. We are looking for a CX Consultant to join our Customer Experience team in Nairobi, Kenya. In this role, you will lead and coordinate end-to-end operational activities to d…
View roleWhat You’ll Be Doing As a customer support agent, ensure all our clients’ needs are met as they navigate through our product. Assist customers through all available engagement channels. Be open to having a flexible and dynamic working schedule. Promote the value of the product th…
View roleABOUT THE COMPANY We are a Business Process Outsourcing company in Kenya. We offer reliable data annotation, customer support, and outsourced HR services. Customer Service Representative - Sephora Location: Nairobi, Kenya Work Model: On-site Schedule Training Schedule 2:00 PM - 1…
View roleThe job holder is responsible for overseeing, managing daily operations and to driving the performance of customer experience at Betika. The job holder is responsible for ensuring excellent customers service, effective and efficient issue resolution and the overall satisfaction a…
View role
