At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Nairobi, Kenya
- How to apply
- On myjobmag.co.ke, where the employer takes applications.
- Similar roles
- 95 other open Customer Service & Support roles on the Kenya board right now.
- This employer
- Insurance Regulatory Authority (IRA) has 32 open roles on RezSync.
Job Specifications
Duties and responsibilities will entail:
Managing incoming and outgoing calls and route to appropriate persons.
Directing enquiries from external stakeholders the relevant employees.
Managing guests in a professional manner.
Managing internal stakeholders.
Monitoring flow of visitors for security controls.
Maintaining the appointment diary either manually or electronically.
Maintaining the facilities booking system i.e. booking of boardrooms and meeting room.
Scheduling appointments for internal and external stakeholders.
Maintaining call records and expenditure for monitoring purposes.
Implementing Quality Management System standards and continuously identifying and managing risks.
Scheduling appointments for internal and external stakeholders.
Maintaining call records and expenditure for monitoring purposes.
Providing information on the Authority’s products/services.
Person Specifications
For appointment to this grade, an officer must have at least:
Diploma in any of the following: Customer Care, Front Office Management, Public Relations, International Relations Public Relations, Communication Studies or equivalent qualifications from a recognized institution.
Proficiency in computer applications.
Competencies and Skills
Communication skills
Interpersonal skills
Report writing skills
Presentation skills
go to method of application »
How to apply
Use the link(s) below to apply on company website.
Assistant Director, Supervision - 2 Posts
Senior Risk Management Quality Assurance Officer
Supply Chain Management Officer
Senior Supply Chain Management Officer
Internal Auditor
Customer Care Assistant III - 2 Posts
Customer Care Assistant II - 2 Posts
Customer Care Assistant I - 2 Posts
Corporate Communication and Public Relations Officer
Senior Customer Care Assistant
Assistant Director, CC PR
Information Communication Technology Officer
Accountant
Records Assistant II
Records Assistant I
Security Officer
Office Administrator
Senior Office Administrator
Principal Administration Officer
Senior Human Resource Management Officer
Assistant Director, Human Resource Management
Planning Officer
https://www.myjobmag.co.ke/apply-now/1383395
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