At a glance
- Closing date
- 22 November 2026 (10 days left)
- Where
- Nairobi, Kenya
- How to apply
- On jobwebkenya.com, where the employer takes applications.
- Similar roles
- 527 other open Sales & Business Development roles on the Kenya board right now.
- This employer
- NCBA Group has 11 open roles on RezSync.
Job Purpose Statement
NCBA Digital Business manages the MSL portfolio, including M-Shwari and Fuliza. The portfolio brings together consumer credit and savings solutions that support customers’ day-to-day financial needs.
The Growth Lead, Consumer Proposition is a senior commercial role responsible for defining and delivering the growth strategy for the consumer portfolio across lending and savings. The role owns performance outcomes across acquisition, engagement, retention, and monetisation, and provides leadership across cross-functional teams to execute priority initiatives.
The role carries end-to-end commercial accountability for the consumer portfolio, including P&L performance (revenue, costs, and profitability), supported by rigorous budgeting, forecasting, and performance governance. It partners with product, risk, finance, operations, and data leadership to optimise customer experience, portfolio performance, and sustainable returns, and to provide clear performance narratives to senior management.
This role provides strategic leadership and commercial direction across the portfolio, setting priorities, defining measurable success metrics, and ensuring disciplined execution through a clear operating rhythm and governance forums. It is accountable for translating strategy into business cases, initiatives, and delivery roadmaps, and for proactively managing trade-offs to protect customer value, portfolio quality, and profitability.
Job Specifications
Academic
University Degree in Business, Commerce, Finance, Economics, Computer Science, or related field.
MBA or Master’s degree in a business field is desirable.
Customer Growth Management Nano Degree Certification is an added advantage.
Digital Marketing Nano Degree Certification is desirable.
Work Experience
At least 8 years of work experience, three of which should have been in a senior commercial management role within a Fintech, Bank, or Telecommunications organisation, with direct experience in consumer lending, digital credit, or retail financial services growth.
Similar open roles
- Logistics Sales ExecutiveUfanisi Logistics · Nairobi
- Acquisition & Collections Officer- 2 months contractPezesha · Nairobi
- Growth Manager, SME SegmentNCBA Group · Nairobi
- Sales & Weighbridge Operators (Assistant Sales Manager)West Kenya Sugar Limited · Nairobi
- Business Development AssociateThe Design Gallery · Nairobi
- Account DeveloperThe Coca-Cola Company · Nairobi
Get applications like this ready in minutes.
Set up your search once. RezSync matches you to open roles like this one and writes a cover letter for each from your CV. Roles that take applications on jobwebkenya.com need one link from you; where employers take email applications, RezSync sends them for you.
More applications for less effort. Employers decide who they interview; RezSync does not guarantee a job.
Prefer to apply yourself? Apply on jobwebkenya.com