At a glance
- Closing date
- 2 November 2026 (10 days left)
- Where
- Nairobi, Kenya
- How to apply
- On jobwebkenya.com, where the employer takes applications.
- Similar roles
- 57 other open Customer Service & Support roles on the Kenya board right now.
- This employer
- Gap Recruitment Services Limited has 17 open roles on RezSync.
The Role
You will be the first face and voice customers meet when they visit or contact the office. You will represent the brand professionally and turn enquiries into sales opportunities.
What You’ll Do
Welcome walk-in customers and visitors warmly and confidently
Explain the company, its services and its buying process clearly
Record enquiries and leads accurately and follow them up
Qualify leads and hand them to the sales team with complete information
Respond promptly to calls, emails and messages
Take part in promotions, ground-level marketing and customer engagement activities
Keep the front office and customer records neat and organised
Give basic sales and marketing support when needed
What You’ll Need
A diploma or degree in Business, Marketing, Communications or a related field
At least 2 years’ experience in front office, reception, customer service or sales
No motor industry experience required
Basic understanding of sales and a genuine interest in marketing
Good computer skills (MS Office and email). CRM exposure is an advantage
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