Human Resource Business Partner

Job Purpose

To provide strategic HR business partnering to internal units and external client accounts, ensuring effective employee relations, labour compliance, workforce planning, performance management and HR service delivery. The role holder will lead a team, drive HR analytics and reporting, monitor budgets and participate in client review meetings to continuously improve HR service delivery.

Key Responsibilities

HR Business Partnering

Partner with internal business units and external client accounts to align HR strategies with business objectives.

Provide HR advisory support to line managers and senior stakeholders on people matters.

Participate in client review meetings and drive HR service delivery improvement initiatives.

Employee Relations & Compliance

Manage employee relations, disciplinary cases, grievances, and investigations in line with Kenyan labour law and fair procedures.

Ensure labour compliance, workforce planning, and HR risk management across assigned units and accounts.

Monitor HR risks and implement corrective and preventative actions.

Performance Management & Development

Drive performance management processes, learning initiatives and employee engagement programmes.

Provide coaching, talent development and change-management support to business units.

Team Leadership & Reporting

Lead and develop the HR team, ensuring high performance and accountability.

Prepare HR reports, analytics, and dashboards for management and clients.

Monitor HR budgets and ensure cost control within approved limits.

Reporting

Prepare and submit reports to relevant stakeholders within agreed format and timelines (daily, weekly, monthly, quarterly).

Present reports that facilitate informed and sound decision-making.

Qualification and Experience

Education

Bachelor’s degree in HR Management, Business Administration, Industrial Psychology, Organizational Development, or a related field.

Professional HR certification is an added advantage

Experience

Minimum 5 years’ progressive HR or relevant leadership/advisory experience; multi-client experience required.

Experience partnering with multiple business units or client accounts and influencing senior stakeholders.

Experience in a fast-paced, multi-site, or consulting environment is an advantage.

Technical Skills

Strong Kenyan labour-law and employee-relations knowledge, including fair disciplinary procedures and investigations.

Workforce planning, performance management, coaching, talent development, and change-management capability.

HR data reporting, analytics, risk management, and sound business judgement.

Proficiency in HRIS/ERP systems and Microsoft Office applications.

Core Competencies

Strong leadership and people management skills.

Excellent communication and stakeholder management abilities.

High integrity, accountability, and professionalism.

Ability to work under pressure and meet deadlines.

Results-oriented with a continuous improvement mindset.

Minimum qualifications

BA/BSc/HND , Professional Certificate

How to apply

Interested and qualified? Go to Q-Sourcing Servtec Group on jobs.qsourcing.com to apply

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