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Manager – International Voice

SAFARICOM · Nairobi

SAFARICOMNairobiPosted 1 November 2026Apply by 1 December 2026

At a glance

Closing date
1 December 2026 (30 days left)
Where
Nairobi, Kenya
How to apply
On brightermonday.co.ke, where the employer takes applications.
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This employer
SAFARICOM has 3 open roles on RezSync.

Position: Manager – International Voice

Reporting Line: Mobile Wholesale Lead

Role Purpose:

To lead the growth and transformation of Safaricom’s International Wholesale Voice portfolio through strategic partnerships, commercial innovation, network economics optimization, and automation-led operations.

Key Accountabilities:

The role is accountable for:

Maximizing voice revenue, network value realization, and traffic integrity through carrier ecosystem management

Commercial negotiations and routing optimization

Cost efficiency initiatives and LCR governance

Revenue protection and strategic partnership development across carrier, transit, enterprise, OTT, application, and emerging communications ecosystems

Driving sustainable business performance through data-driven decision-making and AI-enabled insights

Agile execution and continuous optimization

Delivering an Always-On service experience

Strengthening Safaricom’s position as a preferred regional and global voice interconnect partner

Strategic Initiatives:

The role leads the commercialization of future voice growth opportunities including:

International transit

International enterprise voice services (ITFS, DID, CPaaS)

Cloud communications

Voice Quality-on-Demand (QoD)

Voice Biometrics

Application-driven communications

Next-generation voice services

Through ecosystem partnerships, automation-first operations, and innovative business models, the role supports the evolution of the voice business towards digital communications ecosystems, network monetization, and future connectivity services.

Position: Manager – International Voice

Reporting Line: Mobile Wholesale Lead

Role Purpose:

To lead the growth and transformation of Safaricom’s International Wholesale Voice portfolio through strategic partnerships, commercial innovation, network economics optimization, and automation-led operations.

Key Accountabilities:

The role is accountable for:

Maximizing voice revenue, network value realization, and traffic integrity through carrier ecosystem management

Commercial negotiations and routing optimization

Cost efficiency initiatives and LCR governance

Revenue protection and strategic partnership development across carrier, transit, enterprise, OTT, application, and emerging communications ecosystems

Driving sustainable business performance through data-driven decision-making and AI-enabled insights

Agile execution and continuous optimization

Delivering an Always-On service experience

Strengthening Safaricom’s position as a preferred regional and global voice interconnect partner

Strategic Initiatives:

The role leads the commercialization of future voice growth opportunities including:

International transit

International enterprise voice services (ITFS, DID, CPaaS)

Cloud communications

Voice Quality-on-Demand (QoD)

Voice Biometrics

Application-driven communications

Next-generation voice services

Through ecosystem partnerships, automation-first operations, and innovative business models, the role supports the evolution of the voice business towards digital communications ecosystems, network monetization, and future connectivity services.

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