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Outsourcing Operations / Workforce Management Manager

Hodskey Consultants Limited · Edo

Hodskey Consultants LimitedEdoPosted 13 November 2026

At a glance

Closing date
The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
Where
Edo, Nigeria
How to apply
Directly to the employer by email. The address is in the listing below.
Similar roles
190 other open Human Resources roles on the Nigeria board right now.
This employer
Hodskey Consultants Limited has 12 open roles on RezSync.

Supervises: Operations team, site or client supervisors and deployed personnel (through supervisors)

Job Purpose

To lead the delivery of Hodskey’s outsourcing and workforce management services, ensuring that personnel deployed to clients are well placed, supported and compliant, that service levels are met, and that the service grows profitably.

Key Duties and Responsibilities

Service delivery and client management

Lead day-to-day delivery of outsourcing and workforce contracts to agreed service levels (SLAs).

Act as the main operational contact for clients; hold regular service reviews and resolve concerns promptly.

Manage onboarding of new clients, including transition planning and start-up staffing.

Support the commercial team with proposals, pricing inputs and renewals.

Workforce planning and deployment

Forecast client staffing needs and plan workforce supply.

Work with HR on sourcing, screening, onboarding and deployment; maintain a pool of ready talent.

Manage schedules, attendance, replacements, redeployment and exits to avoid service gaps.

Maintain accurate workforce records and personnel files.

Compliance, governance and risk

Ensure engagements comply with labour law, statutory obligations (such as tax, pension and employee compensation) and client contract terms.

Maintain standard operating procedures and audit-ready contract files.

Maintain a risk log; handle incidents, grievances and disciplinary matters fairly and in line with policy.

Payroll, billing and cost control

Provide accurate and timely payroll inputs to Finance.

Support timely client invoicing and reconciliations.

Monitor cost and margin on each contract and recommend corrective action.

Team leadership and improvement

Lead, coach and develop the operations team; set performance expectations for supervisors and deployed staff.

Promote staff welfare, health and safety.

Prepare monthly dashboards for management; improve processes, templates and systems.

Minimum qualifications

BA/BSc/HND , MBA/MSc/MA

How to apply

Interested and qualified candidates should forward their CV to: hodskeyconsultants@gmail.com using the position as subject of email.

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