At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Nairobi, Kenya
- How to apply
- On myjobmag.co.ke, where the employer takes applications.
- Similar roles
- 141 other open Administration & Office Support roles on the Kenya board right now.
Job Summary
The Receptionist serves as the first point of contact, ensuring excellent customer service and public relations to set up positive interactions that reflect well on Echo Network Africa Foundation.
Key Responsibilities
Receive and direct visitors while identifying and assisting with their specific needs
Answer calls, relay messages, and provide accurate information to callers and visitors
Maintain updated telephone directories and ensure the PABX system is maintained as per contract
Coordinate information flow across all departments and follow up on client queries or complaints
Promote the ENAF brand through efficient customer care
Provide general administrative and clerical support to staff
Receive, sort, and distribute incoming mail and deliveries
Assist with organizing meeting venues and maintain a clean, tidy reception area
Support travel bookings for management and staff
Coordinate services offered by different providers and manage visitor Gate Pass records
Support office security by reporting any suspicious activity
Qualifications
Education: Diploma in Business Administration, Public Relations, or Customer Service
Professional Qualification: Diploma in Business Management or Administration
Experience: 2 years of experience in a busy front office
Technical Skills: Proficiency in MS office, social media platforms, and AI tools
Behavioral Skills: Team player, growth mindset, and strong negotiation and presentation skills
How to apply
Interested and qualified? Go to Echo Network Africa on erp.enafricafoundation.org to apply
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