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Recovery/ Verification Officer

Trusoft Limited · Lagos

Trusoft LimitedLagosPosted 4 November 2026

At a glance

Closing date
The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
Where
Lagos, Nigeria
How to apply
Directly to the employer by email. The address is in the listing below.
Similar roles
62 other open Banking & Financial Services roles on the Nigeria board right now.

Salary: 150k net plus transport allowance for every field verification

Key Responsibilities

Loan Verification

Review and verify loan applications, supporting documents, and customer information.

Conduct background checks, reference checks, and employment verifications.

Validate customer 0identity, income, guarantor information (if applicable), and collateral details.

Ensure all documentation meets internal policies, regulatory standards, and risk guidelines.

Identify inconsistencies, fraud indicators, or incomplete documentation, and escalate when necessary.

Prepare verification reports and recommend approval, decline, or further investigation.

Loan Recovery & Collections

Monitor loan repayment schedules and identify overdue accounts.

Contact customers via phone, email, SMS, and field visits (if applicable) to recover outstanding payments.

Negotiate repayment plans and settlements within approved limits.

Educate customers on repayment obligations and penalties for defaults.

Maintain detailed records of interaction and recovery actions.

Work with legal teams on escalated default cases, including repossessions or litigation.

Minimum qualifications

BA/BSc/HND

How to apply

Interested and qualified candidates should forward their CV to: hr@trusoft.ng using the position as subject of email.

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