At a glance
- Closing date
- The listing does not give one. Employers often close early when they have enough applicants, so apply soon.
- Where
- Nairobi, Kenya
- How to apply
- On myjobmag.co.ke, where the employer takes applications.
- Similar roles
- 158 other open Administration & Office Support roles on the Kenya board right now.
- This employer
- Solvo Global has 44 open roles on RezSync.
About the Role
We are seeking a highly organized and relationship-focused Scheduler to join our healthcare team. This individual plays a vital role in ensuring exceptional service delivery by coordinating caregiver schedules, maintaining strong client and caregiver relationships, and supporting daily operations. The ideal candidate is proactive, detail-oriented, thrives in a fast-paced environment, and communicates effectively in both English and Spanish.
Key Responsibilities
Respond to client calls professionally and courteously, addressing scheduling requests and service-related concerns.
Coordinate and schedule caregiver assignments based on client needs, caregiver availability, and compatibility.
Maintain real-time communication with office staff and field teams to ensure smooth operations.
Receive, process, and document client referrals accurately within scheduling systems.
Build and maintain positive relationships with clients and caregivers to support satisfaction and continuity of care.
Perform on-call duties as needed while maintaining professionalism and composure in urgent situations.
Support inside sales activities by responding to prospective client inquiries.
Serve as a liaison between caregivers and management to promote retention and performance.
Maintain accurate and up-to-date caregiver records and documentation.
Contribute to a positive, collaborative, and supportive office culture.
Qualifications
Required Experience
Minimum 1 year of scheduling experience within the healthcare industry.
Language Requirements
Fluent in English
with excellent verbal and written communication skills.
Technical Skills
Proficiency with office productivity software and scheduling platforms.
Strong documentation and record-keeping skills.
go to method of application »
Minimum qualifications
BA/BSc/HND
How to apply
Use the link(s) below to apply on company website.
Sales Development Representative - Nairobi
Scheduler (Healthcare)
Scheduler (WellSky Experience Required) - Remote
Benefits Supervisor
https://www.myjobmag.co.ke/apply-now/1385940
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